Lead Instructor: Cloud Support Specialist

Correlation One Inc.; Mississippi; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking passionate Lead Instructors for Cloud Support to join their Expert Network. This role focuses on delivering engaging virtual instruction to diverse learners, ranging from 100 to over 8,000 participants. Instructors will prepare and lead sessions, ensuring high-quality content delivery while collaborating closely with operations personnel. Ideal candidates will possess extensive experience in Cloud Support or related fields, along with a strong educational background and teaching experience. Join a forward-thinking organization dedicated to shaping the future of the AI economy and empowering individuals through education.

Qualifications

• 6-8 years of experience in Cloud Support or related fields.
• Bachelor's degree in relevant fields or equivalent experience.

Responsibilities

• Deliver high-quality, live, virtual instruction to diverse learners.
• Prepare and lead virtual classroom sessions for large groups.

Skills

Cloud Support

Cloud Engineering

Software Engineering

DevOps

Teaching Adult Learners

Professional Communication

Education

Bachelor’s degree in Computer Science

Equivalent professional experience

Tools

CompTIA Network+

Linux+

AWS Certified Cloud Practitioner

Job description

Remote

Correlation One develops workforce skills for the AI economy

Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including training programs and data competitions, also empower underrepresented communities and accelerate careers.

Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, the U.S. State Department, and the U.S. Department of Defense.

Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants.

Join us and let's shape the AI Economy together!

Your impact

We are currently adding Lead Instructors: Cloud Support Specialist to our Expert Network, in anticipation of projects that will launch this year and next year. This is a proactive hiring effort, where you will participate in our interview process and be added to our Expert Network. Once approved for our Expert Network, our team will be able to share various opportunities for you to support projects, programs, and our learners.

If you are already a member of our Expert Network, you do not need to apply to this role. You are already in our system.

Job Summary:

Lead Instructors at Correlation One are responsible for delivering high-quality, live, virtual instruction and partnering with company personnel to drive exceptional learning outcomes. Their main focus as educators is to conduct large synchronous online lectures on technical content, training anywhere from 100 to 8,000+ diverse Fellows at a time, depending on the program. This role involves preparing and leading virtual classroom sessions, collaborating with operations personnel, and contributing to the overall success of the program.

• Prepare and lead virtual classroom sessions for a range of Fellows, which may vary in size from 200 to 8,000+.
• Deliver instruction on skills tailored to Learners' needs, including math, verbal reasoning, and technical problem-solving.
• Oversee the management of class time Q&A and monitor chat flow, and overall class energy and engagement dynamics.
• Collaborate closely with Correlation One operations personnel to ensure smooth program delivery and adherence to schedules.
• Be flexible in contributing to classes during weekdays and/or weekends, as program schedules vary.
• Assist in lesson design, development, and improvement which may include tracking edits, suggestions, or changes to curriculum as needed.

In addition to the core responsibilities, Lead Instructors are expected to adhere to the following expectations:

Professionalism:

• Interact professionally with Fellows, Correlation One staff, additional contractors, and guest speakers, maintaining a high level of courtesy and respect.
• Diligently and adequately prepare for lectures to ensure the delivery of high-quality content.

Dynamic Online Presence, Responsiveness and Empathy:

• Be highly responsive and empathetic to Fellows, providing thoughtful answers and assistance throughout the lesson.
• Adjust the lesson pace and presentation to meet the needs of diverse Fellows while also maintaining responsibility for timely delivery of the prepared content.
• Exhibit an energy, pacing, and ability to make complex topics accessible and maintain strong learner engagement.

Communication:

• Communicate respectfully, recognizing that online or written communication may lack tone.
• Maintain extra communicative contact with Correlation One personnel.
• Foster a healthy learning environment by maintaining a positive attitude and promoting a culture of learning.

Course Improvement:

• Contribute to course improvement by providing thoughtful and transparent feedback to the Correlation One team.

Your Expertise:

• 6-8 years of professional work experience in Cloud Support, Cloud Engineering, Software Engineering, DevOps, etc.
• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, Information Systems, Network Administration, or Cybersecurity or equivalent professional experience.
• Certifications: CompTIA Network+, Linux+, AWS Certified Cloud Practitioner.
• Must be an Amazon Authorized Instructor (AAI).
• Teaching experience with adult learners.
• A desire to support students in expanding their careers and transitioning into technical roles.
• Fluent in English; professional verbal and writing skills.

Where you are

• This role is remote.

Compensation

• The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education, and skill sets.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [e-mail].