Lead Installer — Custom Closets & On-Site Craft Mastery

Closets By Design; Bethel (CT); On-site; USD 28,000 - 83,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Closets By Design is seeking an experienced Lead Installer to complete on-site installations of custom closets, garages, pantries, and more. This hands-on role leads apprentice, ensures safety, craftsmanship, and customer satisfaction from arrival to final walkthrough.

The ideal candidate has proven install knowledge, reads plans, and can manage job-site logistics. We offer competitive pay, benefits, 401(k), paid time off, and opportunities for advancement.

Qualifications

• Previous experience in custom closet, cabinetry, finish carpentry, millwork, or residential installation required.
• Ability to read and interpret design plans, work orders, measurements, and installation specifications.
• Proficiency with hand tools, power tools, levels, measuring devices, and common installation techniques.
• Strong attention to detail, problem-solving ability, and commitment to high-quality craftsmanship.
• Professional communication and customer-service skills.
• Physical ability to lift and carry installation materials, climb, bend, kneel, and remain on your feet for extended periods.
• Valid driver's license and acceptable driving record required.

Responsibilities

• Review work orders, design plans, room conditions, measurements, and installation requirements before beginning work.
• Verify that all materials, hardware, tools, and equipment are complete, accurate, protected, and accounted for before departure and throughout the job.
• Perform hands-on installation of custom closets, garages, pantries, offices, mudrooms, and other organization systems according to approved plans.
• Ensure all components are level, secure, properly aligned, and finished to company standards for fit, appearance, function, and craftsmanship.
• Conduct quality checks throughout the installation and complete a final inspection before presenting the project to the customer.
• Act as the primary on-site contact for the customer, explain the installation process, provide progress updates, address questions professionally, and conduct the final walkthrough.
• Identify, troubleshoot, and resolve field issues involving measurements, site conditions, materials, hardware, or design details; promptly elevate concerns that cannot be resolved on site.
• Complete and submit required installation paperwork, daily updates, customer acknowledgments, service notes, material reports, and damage or shortage documentation accurately and on time.
• Communicate job status, delays, change needs, and follow-up items to installation management.
• Perform service calls, repairs, adjustments, and corrective installations as assigned.
• Maintain company vehicles, tools, and equipment in clean, safe, and serviceable condition.
• Demonstrate punctuality, professionalism, accountability, and respectful conduct on every job site.

Skills

Read design plans

Customer-service

Attention to detail

Problem-solving

Communication

Tools

Hand tools

Power tools

Levels

Measuring devices

Job description

Closets By Design is seeking an experienced Lead Installer to complete on-site installations of custom closets, garages, pantries, and more. This hands-on role leads apprentice, ensures safety, craftsmanship, and customer satisfaction from arrival to final walkthrough.

The ideal candidate has proven install knowledge, reads plans, and can manage job-site logistics. We offer competitive pay, benefits, 401(k), paid time off, and opportunities for advancement.