Lead Installer

Service Champions NorCal; Livermore (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic team as an HVAC Lead Installer with a focus on providing exceptional customer service. This role involves installing and replacing HVAC equipment while mentoring new technicians. You'll work in a collaborative environment, ensuring optimal comfort and efficiency for our customers. With comprehensive training opportunities and a supportive team, you'll thrive in your career while enjoying perks like paid vacations, health plans, and a retirement plan with company match. If you're passionate about HVAC and customer service, this is the perfect opportunity for you.

Benefits

Paid Vacation

Paid Birthdays off

Health, Vision, and Dental plans

401k Retirement Plan

Life and Accident Insurance

Referral Bonuses

Continuous Training

Uniforms Provided

Company Vehicle

Fun Company Sponsored Events

Qualifications

• 3+ years experience in HVAC installation and repair.
• Universal EPA 608 Certification is required.
• Strong customer service skills are essential.

Responsibilities

• Install and replace HVAC equipment including ductwork and rooftop units.
• Mentor and coach apprentices and entry-level technicians.
• Maintain company vehicle and tools in good working order.

Skills

HVAC Installation

Customer Service

Refrigeration Theory

Duct Design

Electrical Wiring

Tool Proficiency

Education

High School Diploma or Equivalent

Universal EPA 608 Certification

Tools

Basic Hand Tools

Refrigerant Gauges

Manometer

Job description

Overview

Service Champions is currently seeking HVAC Lead Installers to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Installers serve the customers by educating them on the available product options, removing and replacing HVAC equipment as well as installing add-on accessories when needed while providing quality work while following all applicable local and national codes. The role will serve as a mentor and coach to both apprentice and entry-level technicians.

What’s In It For Me?

• Paid Vacation
• Paid Birthdays off
• Health, Vision, and Dental plans for you and your family
• 401k Retirement Plan with company match up to 30%
• Life insurance and accident insurance
• Special Program Options: FSA & EAP
• Referral Bonuses and Employee Discounts Program
• Continuous Training for your Professional Development & Life Skills Courses
• EPA and NATE Training and Testing
• Uniforms and Uniform Laundering – Work Boot Allowance
• Tools and Equipment Provided
• Company Vehicle & Gas Card
• Company issued iPad & iPhone
• Fun Company Sponsored Events
• Working in a dynamic, collaborative, and fun environment

What Will I Do?

• Install/Replace HVAC equipment including, but not limited to: ductwork, attic and/or vertical splits (gas or heat pump), rooftop package units (gas or heat pump)
• Maintain good working order of company vehicle
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Travel to job sites in the service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer
• Design Duct Systems for Optimal Comfort and Efficiency
• Engage in conversation with the homeowner to uncover any concerns or interests regarding their AC system which could lead to potential accessory sales or a new system replacement
• Understand company pricing program and generate appropriate customer invoices and other paperwork at the job site and electronically process credit card payments
• Participate in company-provided training opportunities on customer service and the latest industry technologies.
• Work with apprentices and entry-level installers to coach and mentor

Do I have What it Takes?

• 3+ years experience with knowledge in refrigeration function and theory, the ability to diagnose and perform replacement of HVAC related components such as Air Conditioners & Heat Pumps, Furnaces & Air Handlers, Duct Work & Zone Systems, Thermostats, Air Filters/filtration Systems, Low and high voltage wiring
• Universal EPA 608 Certification
• Excellent customer service skills with a strong desire to exceed customer expectations
• Minimum Tool Requirements: Basic Hand Tools- wrenches, screwdriver/nut drives, sheet metal/duct tools, and hammer.
• Minimum Testing Equipment usage: Refrigerant Gauges, Manometer, Magnahelic, C/O Detector, Psychrometer, and Micron Gauge
• Working knowledge of city codes
• Ability to work independently in a timely manner, making sure job is done correctly the first time
• Ability to crawl in tight places and climb ladders; work in attics, garages, crawl spaces, and on roofs
• Must be able to pass a drug test and a criminal background check upon acceptance of an offer letter
• Valid driver’s license a must with a good driving record with 5+ years driving experience

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.