Lead Installation Manager: Bath & Shower Remodeling

Bath Concepts Independent Dealers; Town of Waterford (WI); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Full-time employment

Professional team environment

Career growth opportunities

Leadership impact

Ongoing training and development

Job summary

European Remodeling and Design is seeking an Installation Manager to lead bath and shower remodeling operations in the East Troy, WI area. You will manage installation crews, coordinate schedules, maintain quality standards, and ensure a superior remodeling experience from start to finish.

The ideal candidate brings 5+ years in residential construction or installation management, strong leadership and communication skills, and proficiency with scheduling tools and CRM systems.

Qualifications

• Experience in residential construction, remodeling, or installation management.
• Strong leadership and customer service.
• Excellent organizational and project management skills.
• Ability to read and interpret contracts, work orders, and installation plans.
• Proficiency with scheduling software and CRM systems.

Responsibilities

• Schedule and oversee all bath and shower remodeling installations.
• Manage daily operations of installation teams and subcontractors.
• Ensure projects are completed on time, within budget, and to company quality standards.
• Review customer contracts and coordinate product ordering and delivery schedules.
• Monitor warehouse inventory and maintain relationships with suppliers and vendors.
• Conduct job-site inspections and quality assurance checks.
• Resolve installation issues, customer concerns, and service-related requests.
• Maintain accurate CRM records, permits, project documentation, and completion reports.
• Follow up with customers to ensure satisfaction and gather referrals and online reviews.
• Assist with recruiting, hiring, onboarding, and training installation staff.
• Manage installer schedules, time-off requests, and workload balancing.
• Review job costs, installation metrics, and operational performance to identify opportunities for improvement.
• Enforce safety policies, company procedures, and industry best practices.
• Support field teams with hands-on problem-solving when needed.

Skills

5+ years experience in residential...

Leadership experience

Project management

Customer service

Reading contracts/installation plans

Valid driver's license

Scheduling software/CRM

Job description

European Remodeling and Design is seeking an Installation Manager to lead bath and shower remodeling operations in the East Troy, WI area. You will manage installation crews, coordinate schedules, maintain quality standards, and ensure a superior remodeling experience from start to finish.

The ideal candidate brings 5+ years in residential construction or installation management, strong leadership and communication skills, and proficiency with scheduling tools and CRM systems.