Lead Installation Technician (Audio-Visual) Charlotte Metro Area

Cenero LLC; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated technical production specialist to join their dynamic team. This role involves overseeing audiovisual and video conferencing integration projects, ensuring high-quality client experiences through technical and mechanical production. You will be responsible for setting up and configuring signal flow systems, diagnosing issues, and providing exceptional customer service. The ideal candidate will have a strong work ethic, excellent interpersonal skills, and a passion for innovation. Join a team where your contributions truly matter and where you can grow your career while having fun!

Qualifications

• Experience in AV equipment and VTC integration.
• Ability to interpret technical documents and drawings.

Responsibilities

• Provide technical installation and guidance for integration projects.
• Calibrate and tune audio and video levels.
• Interact with clients and assess site conditions.

Skills

Technical installation

Signal flow understanding

Customer service

Interpersonal skills

Mathematical skills

Education

High school diploma or equivalent

Trade school or college education

Tools

AV equipment

VTC systems

Networking tools

TCP/IP software

Job description

Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!

OPPORTUNITY SUMMARY

Responsible for basic and advanced technical and mechanical production of Cenero's audiovisual and video conferencing integration projects. Actively participates in mechanical and technical production and processes to ensure a great client experience delivered with the highest quality possible. Follow Cenero core values and PROQUALAS processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Technical Production
   • Provide technical installation and guidance for Cenero's basic and advanced integration projects.
   • Exhibit high level experience and ability on technical processes, hardware, and software.
   • Provide technical understanding and guidance for signal flow.
   • Set up, configure, and test signal flow systems.
   • Calibrate and tune audio and video levels and signals per standards.
   • Diagnose and correct signal flow issues with troubleshooting methods.
2. Mechanical Production
   • Provide mechanical install and guidance on integration projects.
   • Understand high-level mechanical processes, materials, and tools.
   • Ensure hardware is installed safely and as specified in design standards.
   • Properly load/unload, pack, and secure materials during transit.
3. Production Support
   • Use room check and dry-run/prep processes to ensure job completion.
   • Maintain a clean and orderly work environment.
   • Participate in lessons learned discussions and process improvements.
   • Report daily updates to managers.
4. Engineering & Sales Support
   • Maintain PPE protocols.
   • Understand document control processes.
5. Other Responsibilities
   • Interact with clients, assess site conditions, and follow training protocols.
   • Ensure safety training is current.
6. Supervisory Responsibilities
   • Coordinate activities with subcontractors and personnel.
7. Qualifications
   • High school, trade school, or college education and/or related experience.
   • Advanced knowledge of AV equipment, VTC, networking, TCP/IP, and related software.
   • Customer service experience.
   • Positive attitude, strong work ethic, team-oriented.
8. Languages & Skills
   • Ability to interpret technical documents and drawings.
   • Strong interpersonal and communication skills.
   • Mathematical skills for applying algebra and equations.
9. Certificates & Licenses
   • Valid driver’s license with a clean record.
   • Infocomm CTS certification (preferred).
   • Crestron DMC-E (must obtain within 2 years).
   • OSHA 10 Hr construction (preferred).
10. Physical & Environmental Demands
    • Lift 75 pounds regularly.
    • Work at heights, in various environments including construction sites, server rooms, etc.
    • Occasional travel to remote sites.