Lead Installation Technician

One Hour Heating and Air Conditioning of Pleasant Hill; Tennessee; On-site; USD 45,000 - 65,000; Full time

Job summary

One Hour Heating and Air Conditioning of Pleasant Hill is looking for a Lead Installation Technician for their Pleasant Hill Branch. The role includes the installation of residential HVAC systems, overseeing assistant technicians, and ensuring customer satisfaction.

Ideal candidates will have a minimum of 3 years of experience, an HVAC certification, and solid communication skills. The position requires physical stamina and adherence to safety protocols.

Qualifications

• Minimum of 3 years of verifiable installation work history.
• Knowledge of residential heating, air conditioning, and ventilation equipment.
• Valid driver's license and a clean driving record.

Responsibilities

• Install HVAC equipment and accessories according to standards.
• Maintain cleanliness in the work area and ensure customer property is respected.
• Complete installation forms for reporting accuracy.
• Communicate effectively with customers regarding their questions and concerns.

Skills

Installation work history

HVAC fundamentals knowledge

Reading wiring diagrams

Communication skills

Customer service skills

Education

HVAC Certification or Diploma

Tools

Trade tools

Job description

One Hour Heating and Air Conditioning of Pleasant Hill

Full Time • Pleasant Hill Branch

Replies within 24 hours

The Lead Installation Technician should be responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technician to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.

Primary Responsibilities

• Installs heating, air conditioning, and ventilation equipment, as well as accessories, in accordance with company standards, requirements, and manufacturer specifications.
• Designs, fabricates, and installs various ducts and duct fittings, as necessary.
• Performs limited diagnostics, as necessary.
• Maintains a clean work area and safeguards client floors by laying drop cloths while performing installations.
• Wears floor savers while working in client homes and inspects work area for cleanliness after job completion.
• Completes installation forms which reflect tasks performed for reporting accuracy and future comparison.
• Effectively communicates with customer regarding questions, concerns, and problems.
• Performs start‑ups on heating, cooling systems, and other components.
• Responsible for the delivery and removal of equipment needed to complete installation work.
• Confirms company vehicle is in safe working order.
• Ensures company property, vehicles, and tools are being effectively used, maintained, and accounted for.
• Maintains safe working conditions for the installation crew.
• Ensures the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed.
• Properly fills out and organizes the job folder.
• Sets up air conditioner, heat pump, furnace, or air handler.
• Pulls vacuums on refrigerant systems to test for tightness.
• Correctly installs all versions of thermostats and wiring.
• Programs all programmable thermostats.
• Installs, wires, and plumbs all IAQ products.
• Installs duct work transitions in sheet metal and ductboard.
• Installs gas lines, flue pipes, and wiring high and low voltage wiring applications, as well as runs flue liners.
• Wearing only company approved and provided One Hour apparel.
• Following safety policies and procedures.
• Abiding by all One Hour standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.
• Maintaining company vehicle, ensuring cleanliness and organization both inside and out.
• Respecting the customer’s property.
• Participates in all company sponsored training classes.

Required Knowledge, Skills, and Abilities

• Minimum of 3 years of verifiable installation work history.
• Knowledge of the fundamentals of operational functionality of residential heating, air conditioning, and ventilation equipment.
• Knowledge of the layout and installation requirements of residential duct work and fittings.
• Skilled in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on residential HVAC equipment.
• Solid communication and customer service skills.
• Has appropriate trade tools.
• Valid driver’s license and a clean driving record.
• Ability to pass a background check and drug screen.

Educational/Certification Requirements

• HVAC Certification or Diploma.

Environmental Conditions

• Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying.

Physical Requirements

• Capability of lifting 50 pounds.
• Ability to stand, walk, and climb ladders and stairs.
• Ability to work in confined spaces and maneuver in attics, basements, and crawl spaces.