Lead Installation Technician

Tropical Heating; City of Niagara Falls (NY); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Company truck and advanced tool pack

Continuing education opportunities

Leadership premium and project bonuses

Schedule flexibility

Job summary

Tropical Heating & Cooling, a family-owned HVAC company serving Western New York since 2013, is seeking a Senior Lead Installation Technician. You will lead installation crews on residential and light commercial projects, plan schedules, and ensure workmanship meets codes and manufacturer specs.

The role includes supervising trainees, coordinating with sales, and performing quality checks from start to finish, while delivering exceptional customer service and maintaining documentation.

Qualifications

• Minimum 2 years of HVAC installation experience.
• Experience leading installation crews or projects.
• Knowledge of residential and light commercial HVAC systems.
• Understanding of electrical connections and gas piping.
• Familiar with local building codes and permit requirements.
• Valid driver’s license with clean driving record.
• Physical ability to work in various environments and lift heavy equipment.
• Strong problem-solving and organizational skills.
• Excellent customer service and communication abilities.

Responsibilities

• Lead installation crews on residential and commercial HVAC projects
• Plan and coordinate installation schedules and logistics
• Ensure all installations meet manufacturer specifications and local codes
• Install heating, cooling, and ventilation systems from start to finish
• Supervise and train assistant installation technicians
• Conduct quality control inspections and system commissioning
• Interact with customers to explain system operation and answer questions
• Maintain accurate installation documentation and warranty paperwork
• Coordinate with sales team on job specifications and customer expectations
• Ensure job sites are clean, safe, and professional at all times

Skills

HVAC installation

Leadership

Project planning

Customer service

Quality control

Education

HVAC trade school training

EPA Universal Certification

Job description

Tropical Heating & Cooling is a family-owned HVAC company proudly serving Western New York since 2013. In an industry increasingly dominated by national corporations buying out local businesses, we remain steadfastly independent – we’re still here, still us, and still family-operated.

• Lead installation crews on residential and commercial HVAC projects
• Plan and coordinate installation schedules and logistics
• Ensure all installations meet manufacturer specifications and local codes
• Install heating, cooling, and ventilation systems from start to finish
• Supervise and train assistant installation technicians
• Conduct quality control inspections and system commissioning
• Interact with customers to explain system operation and answer questions
• Maintain accurate installation documentation and warranty paperwork
• Coordinate with sales team on job specifications and customer expectations
• Ensure job sites are clean, safe, and professional at all times
• Minimum 2 years of HVAC installation experience
• Experience leading installation crews or projects
• Knowledge of residential and light commercial HVAC systems
• Understanding of electrical connections and gas piping
• Familiar with local building codes and permit requirements
• Valid driver’s license with clean driving record
• Physical ability to work in various environments and lift heavy equipment
• Strong problem-solving and organizational skills
• Excellent customer service and communication abilities
• Leadership skills and ability to train others

Preferred Qualifications

• Trade school or technical college HVAC training
• EPA Universal Certification
• Experience with high-efficiency and smart home systems
• OSHA safety training certification
• Competitive hourly wage
• Leadership premium and project completion bonuses
• Paid time off
• Health insurance
• Company truck and advanced tool package
• Continuing education opportunities
• Clear path to senior roles and management

Advancement opportunities to Senior Lead Installation Technician, Installation Manager, or Sales positions. We’re a growing company that promotes from within.

Schedule

Full-time position with project-based scheduling. Some overtime available during peak installation seasons.