Lead Infrastructure Support Engineer

TechDigital Group; Redmond (WA); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Lead Infrastructure Support Engineer with extensive experience in managing test labs and data centers. This role involves hands-on work with Agile methodologies, CI/CD processes, and troubleshooting in both Linux and Windows environments. You will be responsible for server management, device firmware updates, and ensuring effective communication across teams. Join a forward-thinking company where your expertise will contribute to innovative infrastructure solutions and enhance operational efficiency. If you thrive in dynamic environments and have a passion for technology, this opportunity is perfect for you.

Qualifications

• 10-15 years of experience in Infrastructure Development and Management.
• Hands-on experience with Agile Software Development and CI/CD processes.

Responsibilities

• Lead Infra support Engineer for infrastructure lab operations.
• Investigate epics and create user stories for infra deliverables.

Skills

Infrastructure Development

Agile Software Development

CI/CD

Linux

Windows

Python

Shell Scripting

Network Troubleshooting

Server Management

IT Automation Tools

Tools

Jenkins

Chef

Ansible

Git

Hg

VS Code

PyCharm

Job description

Job Description:

10 to 15 years of experience in Infrastructure Development and Management in Test Lab / Data center environment.
Experience working in Agile Software Development models, should be able to investigate epics, create user stories for Infra deliverables.
Experience enabling and troubleshooting automated Continuous Integration - build and testing infrastructure such as Jenkins.
Experienced being in on-call rotations for monitoring CI Infrastructure.
Experience working in Linux Dev Environment.
Knowledge of Firmware/Driver builds and build procedures.
Good to have - Knowledge updating device firmware on test prototypes, triaging device debug logs.
Experienced in Server Management in Lab / Data center environment from BMC consoles.
Experience handling Test Prototypes, Blade servers, Server racks, rack HW and equipment safely and appropriately.
Setup and troubleshoot Windows and Linux (Fedora, CentOS etc..) servers and workstations.
Experience using IT Automation tools such as Chef, Ansible to setup and push changes to Lab Servers.
Basic network troubleshooting skills.
Basic experience in Python, Shell scripting - Should be able to read and understand code functionality, fix issues in existing code and perform code reviews with the team.
Experienced working with source code - VCS such as Git / Hg, IDEs such as VS Code / PyCharm.
Ensure effective communications with peers, management and cross functional teams.

Responsibilities:

As a Lead Infra support Engineer, should have the following skills to work on the infrastructure lab at Meta:

1. Hands on experience in Agile Software Development models, investigate epics, create user stories for infra deliverables.
2. Knowledge in Jenkins, Linux, Windows Operating systems and its commands.
3. Knowledge/experience in Firmware/Driver builds and build procedures.
4. Hands on experience in updating device firmware on test prototypes, triaging device debug logs.
5. Knowledge on Server Management in Lab/Data Center environment from BMC consoles.
6. Hands on experience in Handling Test Prototypes, Blade Servers, Server Racks, and Rack Hardware.
7. Knowledge on IT Automation tools such as Chef, Ansible.
8. Knowledge on Basic Network troubleshooting.
9. Knowledge on Basic experience in Python, Unix Shell scripting.
10. Knowledge Git/Hg, PyCharm, VS Code.

Top 3 Skills:

1. Operating systems (Windows, Linux, Fedora, CentOS) installation and Configuration
2. Network devices (Servers, Routers, Switch) installation and configuration
3. Python, CI/CD knowledge, hands-on experience