Lead Infrastructure Engineer AI-Driven SRE & IBM i

JPMorgan Chase & Co.; Plano (TX); On-site; USD 147,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

On-site health and wellness centers

Tuition reimbursement

Mental health support

Financial coaching

Backup childcare

And more

Job summary

JPMorgan Chase & Co. in Jersey City/Plano seeks a Lead Infrastructure Engineer to advance infrastructure platforms and deliver performance excellence within a large financial services ecosystem.

You will apply deep infrastructure expertise, AI-assisted methods, and cross-functional collaboration to modernize IBM IBMi environments, storage, and networking while ensuring resiliency and security.

Qualifications

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Understanding of infrastructure architecture surrounding IBMi hardware including distributed servers, storage SAN, database and application components.
• Hardware knowledge on large scale of IBMi systems, and related infrastructure.
• Software knowledge of IBMi Operating Systems, ROBOT, NDM, SFTP, SMTP, MQ v9, BRMS, Clustering and VIOS.
• Ability to work with external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot issues.
• Support IBMi Disaster Recovery exercises.
• Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work.
• Working proficiency in Incident/Problem/Change management process and procedures; Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents.

Responsibilities

• Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity.
• In addition to traditional IBMi Infrastructure skills, you’ll have experience with software and hardware driven technology using best practice methods and will be open to new ideas and ways to manage the IBMi infrastructure.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Drives a workstream or project consisting of one or more infrastructure engineering technologies and works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
• Strongly considers upstream and downstream data and systems or technical implications and advises on mitigation actions
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Skills

Infrastructure engineering

AI capabilities

Problem solving

Incident management

Site Reliability Engineering

IBMi knowledge

Education

Infrastructure engineering certification

Tools

IBMi Operating Systems

ROBOT

NDM

SFTP

SMTP

MQ v9

BRMS

Clustering

VIOS

Job description

JPMorgan Chase & Co. in Jersey City/Plano seeks a Lead Infrastructure Engineer to advance infrastructure platforms and deliver performance excellence within a large financial services ecosystem.

You will apply deep infrastructure expertise, AI-assisted methods, and cross-functional collaboration to modernize IBM IBMi environments, storage, and networking while ensuring resiliency and security.