Lead IAM Systems Analyst

NTT DATA, Inc.; Washington (District of Columbia); On-site; USD 129,000 - 216,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

Life insurance

AD&D insurance

Paid time off

401k with company match

Job summary

NTT DATA, Inc. seeks a Lead IAM Systems Analyst & Product Owner in Seattle, WA to bridge business needs with IAM engineering.

You will own IAM product direction, manage the backlog, coordinate with Workday P&C, Epic, Lenel, Okta, and Exchange Online, and drive incident resolution and enhancement delivery. The role requires deep SailPoint experience, strong SDLC leadership, and proven stakeholder collaboration to align IAM initiatives with enterprise security objectives.

Qualifications

• 7+ years’ experience in an Information Services environment
• 4+ years’ experience focused on Identity and Access Management.

Responsibilities

• Act as the daily IAM product owner for the IAM Engineering team.
• Prioritize IAM backlog and sprints via Jira and incidents in ServiceNow.
• Lead IAM stand‑ups and retrospectives to improve processes and performance.
• Coordinate with stakeholders and IAM engineering on scope, design and delivery.
• Ensure changes meet RFCs, approvals, and deployment notifications.
• Provide guidance on SailPoint platform configurations and future design.

Skills

IAM leadership

SDLC

stakeholder management

project management

Education

Bachelor's degree in Computer Science or related

Tools

SailPoint IdentityNow

SailPoint Identity Security Cloud

Okta

Microsoft Active Directory

Workday P&C

ServiceNow

Jira

AWS

GCP

Entra

PowerShell

SQL

Power Automate

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Lead IAM Systems Analyst to join our team in Seattle, Washington (US-WA), United States (US).

Lead IAM Systems Analyst & Product Owner

This highly visible role serves as the central liaison between business stakeholders and the technical IAM Engineering team. The individual acts as the "Product Owner" for the Identity & Access Management (IAM) domain, leveraging expert-level technical knowledge of IAM platforms and strong systems analysis skills to drive daily operations, project delivery, and strategic product evolution.

Essential Duties & Responsibilities

IAM Product Ownership & Governance

Act as the daily sounding board for IAM rules, schedule, and provisioning through theSailPoint IIQ (CAPS) or similar platform.Serve as the "product owner" for IAM Engineering on Sprint scope, actively curating theIAM Jiras to define what has been delivered and prioritizing what is in scope to fix orenhance.Lead daily IAM stand-up meetings to prioritize work across ServiceNow incidents, tickets,and IAM Jira items.Lead retrospectives for continuous improvement of IAM processes and teamperformance.Proactively determine and resolve blocking issues on IAM incidents, requests, orenhancements by collaborating with business owners and other technology teams.

Technical Systems Analysis & Design

Possess a deep understanding of how SailPoint lifecycle, tasks, roles, and rules alreadyfunction to accurately answer questions regarding future design or the rationale behindcurrent configurations.Provide leadership, guidance, and research to manage assigned IAM projects, adheringto System Development Life Cycle (SDLC) methodology guidelines.Troubleshoot, analyze, and gather requirements for optimal IAM solutions, providingleadership to resolve complex technical issuesWork with managed services or vendor teams (e.g., CDW) to identify improvements, risks,or enhancements based on their subject matter expertise in IAM platforms.Provide active feedback and troubleshooting on incidents or requests assigned to IAMEngineering, clarifying technical requirements with the team as needed.

Stakeholder Management & Collaboration

Coordinate directly between business stakeholders and the IAM Engineering team todefine the scope, priority, impact, and design for fixes and requestsRepresent IAM (IT Security) on cross-team efforts and troubleshooting, specificallycoordinating with teams managing systems like Workday P&C, Epic, Lenel, NetworkInfrastructure, Okta, and Exchange Online.Consult with internal staff and management to assign and prioritize needs based onhospital-wide/organizational objectives and initiatives.Ensure users and stakeholders are adequately informed of initiatives, status, andoperational impacts.

Quality, Compliance & Documentation

Ensure all IAM changes are validated and safe for production, including strict adherenceto RFC approvals, deployment notifications, and build/peer reviewsDocument requests and findings, and facilitate training/education on application issues.Integrate business needs with technology and standards related to identity creation,deletions, vaulting, and password management.Support the larger IT Security team from an IAM perspective on capabilities and prioritytasks.

Basic Qualifications

7+ years’ experience in an Information Services environment4+ years’ experience focused on Identity and Access Management.

Additional Preferences

Technical Expertise Minimum of 4 years’ experience withSailPoint engineering and/or architecting, specifically SailPoint IdentityNow (IDN) orSailPoint Identity Security Cloud (ISC)Education Bachelor's degree in a relevant field (Computer Science, Business Administration, etc.) OR equivalent experience that demonstrates technical competencyProven experience and knowledge of project management skills, tools, andmethodologiesProven experience leading committees, projects, and activitiesIAM Knowledge Advanced understanding of IAM platforms (SailPoint, Okta, CyberArk)Experience with access management frameworks (RBAC/ABAC/PBAC)Expert knowledge of access management frameworksDeep understanding of Microsoft Active Directory and cloud platforms (AWS, GCP, Entra)Proficiency in automation tools (PowerShell, RPA, SQL, Power Automate)Experience with Privileged Access Management toolsWorking knowledge of HR and Payroll workflow, data elements, and system integration

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $129,360 – $215,600. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, lifeand AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .