Lead Hyper Wellness Representative

Restore Hyper Wellness of Chicago; Northbrook (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive hourly wage plus monthly incentive

Complimentary access to wellness services

Positive impact on clients' lives

Job summary

Restore Hyper Wellness of Chicago is looking for a Hyper Wellness Representative to provide exceptional customer service in our wellness center. You will greet clients, assist with services, and foster a positive environment reflecting our core values. Ideal candidates will have at least one year of customer service experience and a passion for health and wellness. This role includes competitive pay, opportunities for incentives, and access to innovative wellness services.

Qualifications

• At least one year of customer service experience in a retail environment.
• Ability to work weekends.
• Strong communication and collaboration skills.

Responsibilities

• Greeting clients and assisting with wellness services.
• Helping clients over the phone with bookings.
• Onboarding new clients and completing medical waivers.
• Conducting tours and selling service packages.
• Educating clients on services and safety precautions.

Skills

Customer service experience

Communication skills

Collaboration skills

Passion for health and wellness

Education

Degree in kinesiology, exercise science, or related field

Job description

Hyper Wellness Representative

Restore Hyper Wellness

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Key Roles of a Restore Hyper Wellness Representative

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions.

Qualities You Need to Succeed as a Restore Hyper Wellness Representative

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Benefits of Joining Restore

• A competitive hourly wage plus monthly incentive opportunity
• Complimentary and discounted access to Restore’s innovative wellness services
• The knowledge that you’re making a positive impact on people’s lives every day