Lead HVAC Technician - Diagnostics, Mentorship, On-Call

MPE Services; Florence (AL); On-site; USD 91,693,000 - 100,289,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

MPE Services in North Alabama is seeking a Lead HVAC technician to install, maintain and repair HVAC systems for residential and commercial clients. You will diagnose issues, guide customers to the best action, and lead field operations from installation to end-of-life service.

The role emphasizes safety, quality, and customer satisfaction, with after-hours work and on-call duties. Compensation is competitive and includes overtime opportunities and benefits.

Qualifications

• 5+ years of HVAC technician experience required.
• Valid EPA certification required. NATE certification is a major plus.
• Valid driver's license with clean history.
• Leadership mindset with ability to train juniors and apprentices.
• Excellent written, verbal, and interpersonal skills.
• Ability to work after hours, weekends, and holidays.

Responsibilities

• Diagnose electrical, mechanical, airflow, and control issues.
• Service rooftop units, package units, split systems, heat pumps, and furnaces.
• Replace compressors, reversing valves, control boards, VFDs, etc.
• Explain system issues clearly to customers and present ethical options.
• Mentor and train junior technicians and apprentices on best practices.
• Ensure all repairs and installations meet code and safety standards.
• Log accurate service records and invoicing in Service Titan.
• Provide precise labor and material estimates for repairs and installations.
• Maintain a fully stocked service truck and adequate inventory.
• Conduct field ride-alongs to improve diagnostic accuracy and service."
• Communicate with management and dispatchers to keep workflow smooth.
• Participate in on-call rotation and respond to emergencies promptly.
• Comply with Occupational Health and Safety Act.

Skills

HVAC troubleshooting

Leadership

Customer communication

Field service

Documentation

Education

High school diploma or GED

Tools

Service Titan

Job description

MPE Services in North Alabama is seeking a Lead HVAC technician to install, maintain and repair HVAC systems for residential and commercial clients. You will diagnose issues, guide customers to the best action, and lead field operations from installation to end-of-life service.

The role emphasizes safety, quality, and customer satisfaction, with after-hours work and on-call duties. Compensation is competitive and includes overtime opportunities and benefits.