Lead HVAC Technician

Pespisa Company; Chelmsford (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) 4% company match

Health Insurance

Dental Insurance

Uniforms supplied

Training and Development

Company Truck

Job summary

Pespisa Company is seeking a professional HVAC Technician to install residential heating and air conditioning systems, perform start-ups, diagnostics, and repairs in accordance with company standards and safety practices.

You'll communicate with customers about system operation, provide maintenance recommendations, and maintain documentation using ServiceTitan or similar software, while upholding high safety and quality workmanship and ensuring an exceptional customer experience.

Qualifications

• Proven experience installing residential HVAC systems.
• Strong troubleshooting and problem-solving skills.
• Experience using ServiceTitan or similar field service management software preferred.
• Willingness to undergo a pre-employment background check.

Responsibilities

• Install residential heating and air conditioning system according to company standards, manufacturer specifications, and applicable codes.
• Perform system start-ups, testing, to ensure proper operation and efficiency.
• Diagnose, maintain, and repair HVAC equipment as needed.
• Communicate clearly with customers regarding system operation, maintenance recommendations, and any required repairs.
• Maintain accurate and timely job documentation in ServiceTitan, including materials used, work performed, equipment information, and system performance.
• Represent Pespisa Company with integrity, respect, and a customer-first mindset.

Skills

Troubleshooting

Customer communication

Problem solving

Safety compliance

Education

High School diploma or equivalent

Tools

ServiceTitan

Job description

Benefits

• 401(k)
• Dental insurance
• Free uniforms
• Health insurance
• Training & development
• Pespisa Company

Position Summary

Responsible for the installation of residential heating and air conditioning systems in accordance with company standards, ensuring quality workmanship and an exceptional customer experience. This role also performs maintenance, diagnostics and repairs on a variety of residential HVAC equipment.

Key Responsibilities

• Install residential heating and air conditioning system according to company standards, manufacturer specifications, and applicable codes.
• Perform system start-ups, testing, to ensure proper operation and efficiency.
• Diagnose, maintain, and repair HVAC equipment as needed.
• Communicate clearly with customers regarding system operation, maintenance recommendations, and any required repairs.
• Maintain a high level of professionalism and provide an exceptional customer experience during all service and installation visits.
• Ensure all installations and service work are completed safely, efficiently, and in compliance with company policies.
• Maintain accurate and timely job documentation in ServiceTitan, including materials used, work performed, equipment information, and system performance.
• Maintain company tools, vehicles, equipment in proper working order.
• Represent Pespisa Company with integrity, respect, and a customer-first mindset.

Requirements

• High School diploma or its equivalent.
• Valid Massachusetts driver's license with a clean driving record.
• Proven experience installing residential HVAC systems.
• Experience using ServiceTitan or similar field service management software preferred.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate professionally with customers and team members.
• Ability to lift heavy equipment, work in confined spaces, attics, and crawlspaces.
• Commitment to safety, quality workmanship, and excellent customer service.
• Willingness to undergo a pre-employment background check.

Benefits

• 401(k) 4% company match
• Health Insurance
• Dental Insurance
• Uniforms supplied
• Training and Development
• Company Truck

Hours

Monday – Friday -& On-Call every 4th weekend