Lead HVAC Service Technician (opens in new tab)

T. F. O'Brien & Co.; Village of New Hyde Park (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Bonuses

Retirement plan

Health insurance

Dental insurance

Vision insurance

Career growth

Uniforms provided

Cell phone

Tool allowance

Training opportunities

Year-round work

Company trucks

Stocked warehouse

PTO

Holiday pay

Tablet

Gas card

Job summary

T.F. O'Brien is seeking a Lead HVAC Service Technician to service, repair, and upgrade heating, cooling, and water heating equipment across Long Island, Queens, and Brooklyn. You’ll diagnose issues, communicate with homeowners, and ensure installations meet manufacturer specs.

We offer competitive pay, benefits, and ongoing training within a family-like culture. Join a team that values craftsmanship, mentorship, and a strong work-life balance all year round.

Responsibilities

• Service, repair, and/or propose replacement of warm air furnaces, air conditioners, boilers, and water heaters.
• Troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly.
• Service and start equipment and adjust to the manufacturer’s and job specifications.
• Communicate with homeowners on the proper operation and owner’s maintenance of the equipment installed or repaired. Answer related questions regarding operation, features, and functions.
• Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations. Have the customers sign the necessary paperwork and collect payments as directed.

Job description

Competitive Weekly Pay + Benefits, Career Growth Opportunities, Positive Workplace Culture, Stability

You have probably seen our trucks or TV commercials. T.F. O'Brien is a family-owned and operated company that has been in business for over 90 years and proudly serves customers' heating, cooling, and Indoor Air Quality needs in Long Island, Queens, and Brooklyn. At T.F. O'Brien, we strive to be different from other companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve.

These differences are best captured in our 33 Fundamentals that are the foundation for our extraordinary culture. This is what sets us apart and drives our success. We call it, The T.F. O'Brien Difference.

Why Choose T.F. O'Brien? And What We Offer?

• Quality and Excellence: We pledge to deliver unparalleled quality and excellence in all our services. As a team, we strive to redefine ultimate service and dependability.
• Ethical Customer Interactions: Demonstrating the highest standards of ethics, morals, honesty, and trust, we guarantee a customer experience that exceeds expectations.
• Respect and Recognition: Join a company that values respect for every employee, vendor, and customer. We celebrate ethical and moral behaviors and recognize triumphs, fostering a common mission of personal and professional success.
• Effective Communication and Growth: Experience an environment of truth where constructive criticism, continuous education, and constant encouragement lead to the best solutions for challenges. We promote personal growth for all team members, supporting a work-life balance.
• Community Involvement: Be part of a company that actively supports the communities we serve. Through charitable involvement, both physically and financially, we contribute to the well-being of the places where we live, work, and play, from involvement with John Crazy Socks to being involved with the Town Wide Fund of Huntington Long Island.

• Competitive compensation
• Opportunities For Overtime
• Spiffs/Bonuses
• "FREE" Contribution to your retirement plan
• Health/Dental and Vision Insurance
• Get recognized for your accomplishments through internal advancement opportunities.
• Free, Laundered Uniforms
• Cell Phone
• Tool/Boot Allowance
• Paid In-house/Outside Training
• Full work all year round
• Utilize our newest company trucks while accessing our local, fully stocked warehouse!
• Maintain a work-life balance with a paid time off policy, sick time, and holiday pay
• Tablet, Gas Card, and more!

At T.F. O'Brien, we're looking for Lead Service Technicians who want more than just a job we want team members who take pride in their craft and want to grow in a family-like environment. Here, you'll enjoy competitive wages, benefits, and performance incentives, plus ongoing training to keep your skills sharp. Whether you're starting out in the trade or a seasoned pro, you'll find the support, mentorship, and opportunities you need to build a rewarding career with unlimited opportunities.

As a Lead HVAC Service Technician, you will:

• Service, repair, and/or propose replacement of warm air furnaces, air conditioners, boilers, and water heaters.
• Troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly.
• Service and start equipment and adjust to the manufacturer’s and job specifications.
• Communicate with homeowners on the proper operation and owner’s maintenance of the equipment installed or repaired. Answer related questions regarding operation, features, and functions.
• Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations. Have the customers sign the necessary paperwork and collect payments as directed.

Key Points & Responsibilities:

• Maintain a clean and professional appearance, respecting customers’ homes by using protective gear (drop cloths, shoe covers, etc.).
• Provide honest recommendations for system upgrades, replacements, or indoor air quality products to improve customer comfort and safety.
• Mentor apprentices or junior technicians when needed, sharing technical knowledge and company standards.
• Collaborate with