Lead HVAC Service Technician

Abstrakt Marketing Group; Bensalem Township (Bucks County); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with 4% company match

Paid Training

Company vehicle

Job summary

Custom Aire Inc. is seeking experienced HVAC Service Technicians to diagnose, repair, and maintain systems in residential and light commercial settings.

You will communicate clearly with customers about issues, solutions, and pricing, while delivering professional service and upholding safety standards. This role offers a strong earning potential with bonuses and incentives, plus paid training and a company vehicle.

Qualifications

• High school diploma or equivalent is required.
• EPA Universal Certification is required.
• Valid driver’s license with insurable driving record.
• 8+ years of HVAC service experience.
• Strong troubleshooting and repair skills across HVAC systems.
• Ability to read and interpret wiring diagrams.
• Experience presenting repair/replacement options to customers.
• Excellent customer service and communication skills.
• Willingness to work overtime when needed.

Responsibilities

• Diagnose, repair, and maintain HVAC systems in residential and light commercial settings.
• Communicate clearly with customers about issues, solutions, and pricing.
• Deliver a high level of customer service and professionalism.
• Follow company safety standards and procedures.
• Participate in ongoing training and development.
• Represent the company with a positive attitude and professional appearance.

Skills

HVAC service

Troubleshooting

Wiring diagrams

Customer service

Communication

Overtime willingness

Education

High school diploma or equivalent

EPA Universal Certification

Valid driver’s license

Job description

Join a team where your experience is valued—and your earning potential matches it.

Custom Aire Inc. is a family-owned HVAC contractor with over 57 years of experience serving residential, commercial, and industrial clients throughout Philadelphia, Bucks, Montgomery, and surrounding areas. We provide full-service HVAC solutions—from design and fabrication to installation, service, and maintenance.

Our work spans a wide range of systems, including:

• Heat pumps, air handlers, and ventilation systems
• Gas, oil, and propane heating systems and boilers
• Ductless and fully ducted AC systems
• Rooftop units and indoor air quality solutions
• Custom ductwork and metal fabrication

Position Overview

We’re seeking experienced HVAC Service Technicians to handle diagnostics, repairs, and maintenance for residential and light commercial customers. This role is ideal for a technician who takes pride in their work, communicates well with customers, and wants to maximize their earning potential.

Schedule & Compensation

• Schedule: Monday–Friday, 7:30 AM – 3:30 PM
• Overtime: Available as needed
• On-call: Weekend standby rotation with stipend

Compensation:

• $38–$42/hour (based on experience)
• Annual earnings: $75,000 – $100,000+
• Additional income through overtime, bonuses, and sales incentives

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (Vacation, Sick, Personal, Holidays)
• 401(k) with 4% company match
• Industry-leading bonus and commission structure
• Paid training (in-house and factory)
• Company vehicle, gas card, phone, and tablet
• Uniforms provided
• Tool and boot allowance

Key Responsibilities

• Diagnose, repair, and maintain HVAC systems in residential and light commercial settings
• Communicate clearly with customers about issues, solutions, and pricing
• Deliver a high level of customer service and professionalism
• Follow company safety standards and procedures
• Participate in ongoing training and development
• Represent the company with a positive attitude and professional appearance

Why Join Custom Aire?

• Established, family-owned company with long-term stability
• Strong earning potential with performance-based incentives
• Supportive team environment with ongoing training
• Opportunity to grow into leadership roles

Requirements

Qualifications

• High school diploma or equivalent
• Valid driver’s license with insurable driving record
• Ability to pass background check and drug screening
• 8+ years of HVAC service experience
• EPA Universal Certification
• Strong troubleshooting and repair skills across a wide range of HVAC systems
• Experience with:
  • Forced air, ductless, and hydronic systems
  • Gas, oil, and electric equipment
• Ability to read and interpret wiring diagrams
• Experience presenting repair/replacement options to customers
• Strong customer service and communication skills
• Willingness to work overtime when needed
• Positive attitude and team-oriented mindset
• Basic sheet metal knowledge