Lead HVAC Installer

Apex Pros Plumbing, Electric, Heating and Air; Dublin (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan (401k)

Paid Time Off

Short Term Disability

Training & Development Opportunities

Life Insurance

Wellness Resources (Gym & Onsite Barbe

Employee Assistance Program

Team Lead Provided Company Vehicle and

Fuel Card

Health Savings Account

Job summary

Apex Pros Plumbing, Electric, Heating and Air in Dublin, OH is seeking a Lead Residential HVAC Installer to oversee installations and replacements. You will ensure precise work, adherence to codes, and superior customer service during each project.

You will mentor technicians, read blueprints, manage materials, document work in Service Titan, and coordinate with dispatch to complete jobs on time.

Qualifications

• EPA Certification required.
• Minimum 5 years of HVAC experience or completed HVAC training.
• Excellent customer service and communication skills.
• Strong attention to detail and ability to read blueprints/plans.
• Must pass drug test and background checks.
• Valid driver's license and clean driving record.

Responsibilities

• Install HVAC equipment according to manufacturer specs.
• Mentor lead installers and apprentices to improve team performance.
• Wire high/low voltage to heating and cooling units.
• Install refrigerant lines with soldering and brazing.
• Install ducts and gas lines; ensure codes compliance.
• Document installs, collect fees, and update records in Service Titan.
• Coordinate with dispatch and other departments to meet objectives.
• Maintain truck and tools, ensure safety and cleanliness.

Skills

EPA Certification

Residential HVAC installation

Quality workmanship

Blueprint reading

Team leadership

Customer service

Equipment wiring

Safety compliance

Job description

As a Lead Residential HVAC Installer, you'll play a vital role in bringing heating and cooling systems to life. Whether it's a brand-new install or a full replacement, your precision and craftsmanship will keep homes running smoothly year-round.

• Create a positive customer experience by completing the install correctly the first time with quality and care to applicable codes, to avoid refunds and recalls
• Mentor and develop lead installers and apprentices, under his/her care, into install team lead technicians
• Mentor team members and apprentices weekly on team's performance metrics
• Install HVAC related equipment according to manufacturer's specifications
• Wire both high and low voltage to heating and cooling equipment
• Install copper refrigerant lines to air conditioning units, including soldering and brazing
• Install sheet metal, duct board, and flex duct systems in residential and lite commercial buildings
• Properly connect gas lines to heating equipment
• Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration
• Understand when to issue a "Lock Out/Tag Out" tag and the required follow-up steps
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service
• Record all material used or consumed on the job for job costing and replenishing
• Work with dispatch to reschedule a follow-up appointment with the customer when the work was not completed during the initial appointment
• Support technicians on troubleshooting issues as needed
• Transport materials and tools to the job site and provide proper accounting of assigned tools
• Keep truck clean, stocked and accurately inventoried
• Protect customer's home from damage while working and leave customer's home cleaner than when we arrived
• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely
• Inform a manager if the customer does not have fully functioning HVAC service before leaving the call
• Communicate the benefits of Club Memberships
• Manage to performance metrics scorecard
• Investigate any reported safety issues
• Support supervisor and/or manager as a resource who can make decisions on behalf of the company for the install team
• Report any safety issues to manager and/or supervisor
• Perform other duties as assigned

Requirements

• EPA Certified required
• Must be able to pass drug testing and background checks
• Completed HVAC training and/or trade school or prior experience is at a minimum of 5 years.
• A valid driver's license
• Must be highly organized with good attention to detail and follow through
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals
• Comfortable working collaboratively on a team.
• Excellent customer service skills with the desire to exceed customer expectations
• Ability to use an iPad, smart phone and read a map or follow GPS

Benefits

Why You'll Love It Here (Benefits/Total Rewards)

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off
• Short Term Disability
• Training & Development Opportunities
• Life Insurance
• Wellness Resources (Gym & Onsite Barber)
• Employee Assistance Program
• Team Lead Provided Company Vehicle and Fuel Card
• Health Savings Account