Lead Housekeeping & Laundry Supervisor

IHG Hotels & Resorts; Petersburg (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

IHG Hotels & Resorts in Petersburg, VA is seeking a hands-on Supervisory Housekeeping role to support the Operations Manager in delivering top-quality cleaning and guest service standards. You will oversee room cleaning assignments, train staff, monitor performance, and ensure facilities meet brand expectations.

The position requires a High School diploma and at least 1 year of housekeeping experience with some supervisory exposure, plus fluent English for daily communication with guests and

Qualifications

• Must speak fluent English and communicate effectively with guests and team members.
• Strong organizational and supervisory skills are required.
• Experience in housekeeping with some supervisory exposure is preferred.

Responsibilities

• Assist with scheduling room cleaning assignments to ensure coverage.
• Assist with training of employees and ensuring tools/equipment are available.
• Inspect suites and public areas for cleanliness and repair; retrain as needed.
• Perform housekeeping duties to maintain guest satisfaction.
• Respond to guest complaints and ensure corrective action is taken.

Skills

Fluent English

Education

High School Diploma or equivalent

Job description

IHG Hotels & Resorts in Petersburg, VA is seeking a hands-on Supervisory Housekeeping role to support the Operations Manager in delivering top-quality cleaning and guest service standards. You will oversee room cleaning assignments, train staff, monitor performance, and ensure facilities meet brand expectations.

The position requires a High School diploma and at least 1 year of housekeeping experience with some supervisory exposure, plus fluent English for daily communication with guests and