LEAD HOUSEKEEPER (PART TIME)

Compass Group; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Lead Housekeeper, where you will play a crucial role in maintaining cleanliness and customer satisfaction in a healthcare environment. This part-time position offers flexibility in scheduling and the opportunity to make a significant impact on patients' experiences. You will supervise and train staff, ensuring all cleaning standards are upheld while providing exceptional service. With a commitment to employee growth and a culture of opportunity, this role is perfect for those looking to thrive in a supportive and dynamic workplace.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Flexible Spending Accounts (FSAs)

Qualifications

• Experience in supervising housekeeping staff required.
• Ability to resolve guest complaints and ensure satisfaction.

Responsibilities

• Supervises and inspects housekeeping staff performance.
• Documents staff attendance and resolves guest complaints.
• Assists in staff training and ensures cleaning standards are met.

Skills

Housekeeping supervision

Customer service

Staff training

Education

High School Diploma

Job description

Crothall Healthcare

+ We are hiring immediately for a part time LEAD HOUSEKEEPER position.

+ Location: Hospital for Special Surgery - 535 E 70th Street, New York, NY 100121 Note: online applications accepted only.

+ Schedule: Part time schedule. Days may vary, 6:00 am - 4:00 pm. Must be able to work weekends and holidays. More details upon interview.

+ Requirement: Housekeeping supervisor experience required.

+ Pay Rate: $26.92 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean! (https://www.compasscreative.studio/portals/au7u8qqj/CompassOneHealthcare...)

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

+ Provides quality service to customers by providing one-on-one attention to detail.

+ Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.

+ Resolves internal/external guest complaints to ensure guest satisfaction.

+ Documents call offs, and replaces for any shift.

+ Coordinates assigned staff breaks.

+ Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.

+ Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.

+ Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.

+ Inspects areas to confirm cleaning standards have been met.

+ Assists staff to ensure highest standards of cleanliness and service.

+ Conducts staff training as assigned.

+ Contributes to the team; exhibits professionalism with customers, fellow employees and others.

+ Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

+ Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

+ Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Crothall.pdf) for paid time off benefits information.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

"We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act."