LEAD HOUSEKEEPER (FULL TIME)

Compass Group; Joplin (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming healthcare experiences as a Lead Housekeeper. This full-time role involves supervising and training housekeeping staff, ensuring the highest cleaning standards, and providing exceptional service to guests. With a focus on quality and detail, you'll play a crucial role in maintaining a clean and welcoming environment. Enjoy a culture of opportunity and a range of benefits, including health insurance and retirement plans. If you're passionate about making a difference and thrive in a supportive team, this position is perfect for you.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Employee Assistance Program

Qualifications

• Previous lead housekeeper experience preferred.
• Ability to supervise and train housekeeping staff.

Responsibilities

• Supervises and inspects housekeeping staff performance.
• Resolves guest complaints to ensure satisfaction.
• Documents staff attendance and coordinates breaks.

Skills

Housekeeping Management

Customer Service

Staff Training

Complaint Resolution

Education

High School Diploma

Tools

Cleaning Equipment

Job description

Crothall Healthcare

+ We are hiring immediately for full time LEAD HOUSEKEEPER positions.

+ Location: Freeman Health System - 1102 West 32nd Street, Joplin, MO 64804. Note: online applications accepted only.

+ Schedule: Full time schedule. Monday through Friday, 10:30 pm to 7:00 am; rotating weekends. More details upon interview.

+ Requirement: Previous lead housekeeper experience is preferred, but not required.

+ Pay Range: $16.00 per hour to $18.00

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019.

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

1. Provides quality service to customers by providing one-on-one attention to detail.
2. Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
3. Resolves internal/external guest complaints to ensure guest satisfaction.
4. Documents call offs, and replaces for any shift.
5. Coordinates assigned staff breaks.
6. Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
7. Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
8. Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
9. Inspects areas to confirm cleaning standards have been met.
10. Assists staff to ensure highest standards of cleanliness and service.
11. Conducts staff training as assigned.
12. Contributes to the team; exhibits professionalism with customers, fellow employees and others.
13. Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.