LEAD HOUSEKEEPER (FULL TIME)

Iamtouchpoint; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare services is seeking a dedicated Lead Housekeeper to oversee housekeeping staff at a prestigious medical center. This full-time role involves supervising and training staff, ensuring cleanliness standards are upheld, and providing exceptional service to guests. The ideal candidate will have strong communication and multitasking skills, with a commitment to maintaining a high standard of cleanliness. Join a supportive team that values your contributions and offers fantastic benefits, including health insurance and retirement plans, while making a positive impact in the healthcare environment.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Accounts (FSAs)

Qualifications

• 2 years of experience in a similar role preferred.
• Ability to train and supervise staff effectively.

Responsibilities

• Supervises and trains housekeeping staff to ensure standards are met.
• Resolves guest complaints and ensures satisfaction.
• Documents staff attendance and coordinates breaks.

Skills

Communication Skills

Multitasking Ability

Computer Skills

Job description

Join to apply for the LEAD HOUSEKEEPER (FULL TIME) role at TouchPoint Support Services.

We are hiring immediately for a full-time LEAD HOUSEKEEPER position.

• Address: Dell Childrens Medical Center - 4900 Mueller Boulevard, Austin, TX 78723. Note: online applications accepted only.
• Schedule: Full-time schedule. Days may vary, 3:00 pm - 11:30 pm. Must be able to work every other weekend/holiday. More details upon interview.
• Requirements: Great communication skills, 2 years of computer skills, and multitasking ability required. Willing to train.
• Pay Range: $16.50 per hour to $17.50 per hour.

Job Summary: Supervises, trains, and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios, and beepers to assigned staff. Maintains accurate records of such assignments and ensures security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure the highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees, and others.
• Performs other duties as assigned.

Associates At TouchPoint Are Offered Many Fantastic Benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs).

TouchPoint maintains a drug-free workplace.

About Compass Group: Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

Applications are accepted on an ongoing basis.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Hospitals and Health Care