LEAD HOUSEKEEPER (FULL TIME)

Compass Group Poland Sp. z o.o.; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Lead Housekeeper to supervise and train housekeeping staff at a prominent medical center in Austin. This full-time position offers an engaging opportunity to ensure high standards of cleanliness and guest satisfaction. You will lead a dedicated team, address guest concerns, and maintain a positive work environment. If you thrive in a dynamic setting and have a passion for service, this role is perfect for you. Join a company that values diversity and inclusion, and be part of a team committed to excellence in hospitality.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Medical

Dental

Vision

Life Insurance

Employee Assistance Program

Qualifications

• Prior leadership experience is required.
• Strong customer service and attention to detail skills are essential.

Responsibilities

• Supervises and trains housekeeping staff to ensure standards are met.
• Resolves guest complaints and ensures satisfaction.
• Conducts staff training and maintains cleanliness standards.

Skills

Leadership Experience

Customer Service

Attention to Detail

Job description

TouchPoint

• We are hiring immediately for full time LEAD HOUSEKEEPER positions.
• Address: Ascension Seton Medical Center Austin - 1201 West 38th Street, Austin, TX 78705.
• Schedule: Full time schedule; Days may vary, 7:00 am to 3:30 pm or 6:00 am to 2:30 pm. More details upon interview.
• Requirement: Prior leadership experience is required.
• Pay Range: $18.00 per hour to $18.50

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1391016.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Application Deadline: Applications are accepted ongoing until all openings are filled for this position.

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Touchpoint maintains a drug-free workplace.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.