Lead Housekeeper 2, Per Diem, Night Shift

Massachusetts General Hospital; Salem (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated professionals to maintain a clean, safe, and orderly environment in a healthcare setting. This role involves leadership responsibilities, including scheduling and training staff, while ensuring adherence to high cleaning standards. The position requires effective communication with healthcare teams and a commitment to safety and quality. Ideal candidates will have a background in customer service and floor care, along with a high school diploma. Join a mission-driven organization that values teamwork and excellence in patient care.

Qualifications

• 3-5 years in customer service and floor/carpet care experience.
• Ability to follow procedures and demonstrate sensitivity.

Responsibilities

• Schedules and assigns duties for the shift, ensuring quality standards.
• Performs discharge cleaning and communicates effectively with the healthcare team.

Skills

Customer Service

Floor/Carpet Care

Communication in English

Understanding Medical Terminology

Education

High School Diploma or Equivalent

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Cover night shift Lead vacation and days off

Job Summary

Summary

Supports the organization's mission, vision, and values by exhibiting behaviors such as excellence in maintaining a clean, safe, orderly, and attractive environment throughout all hospital departments, patient areas, and support areas, including hospital-controlled zones. Performs discharge cleaning as needed. Communicates effectively with nursing staff, unit coordinators, practice administrators, patients, the public, etc., as part of the healthcare team.

Does this position require Patient Care? No

Essential Functions

• Leadership
• Schedules and assigns duties for the shift, ensuring work meets quality standards.
• Trains new employees.
• Assists in scheduling time-off for environmental services employees.
• Maintains quality activities in assigned areas.
• Performs other duties requiring similar skill and effort.
• Prepares for higher responsibilities by performing work of a higher level if needed.

Physical Demands

Requires ability to stand long periods, bend, stoop, and lift.

Cleaning Procedures

Performs 8-step cleaning, discharge cleaning, bed making, wall spotting, toilet cleaning, dusting, and terminal cleaning of ORs.

Safety and Reporting

Works professionally and safely, using caution signs and cones. Reports incomplete work and maintenance issues.

Biohazard Waste Management

Cleans organic waste as instructed, manages waste disposal, and inspects equipment for cleanliness and repair.

Equipment and Standards

Ensures equipment is clean and in good condition, maintains high standards, and participates in training and quality assurance activities.

Additional Responsibilities

• Schedules and trains staff, monitors adherence to procedures, and supports departmental needs.

Qualifications

Education: High School Diploma or Equivalent required.

Experience: 3-5 years in customer service and floor/carpet care; prior lead experience preferred.

Skills & Abilities: Ability to communicate in English, understand medical terminology, follow procedures, demonstrate sensitivity, cooperate with healthcare team, and perform manual tasks including cleaning and equipment handling.

Physical Requirements

Includes standing, walking, lifting, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, and visual and auditory tasks, with specified frequencies.

Work Details

Location: 81 Highland Avenue

Type: Per Diem, Night shift, Onsite

Hours: Not specified weekly hours

EEO Statement and Additional Information included.