Lead Housekeeper 2, Per Diem, Night Shift

Salem Hospital; Salem, Buffalo (OR, MA, NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider seeks a dedicated Lead Housekeeper to maintain a clean and safe environment across all hospital departments. This role involves training new staff, scheduling duties, and ensuring adherence to quality standards. The ideal candidate will have experience in customer service and cleaning procedures, with a strong commitment to teamwork and communication. Join a dynamic team where your contributions will enhance patient care and ensure a welcoming atmosphere for all visitors. If you are passionate about cleanliness and service excellence, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in customer service and floor care.
• Ability to read, write, and communicate in English.

Responsibilities

• Schedule and assign duties for the shift ensuring quality standards.
• Perform cleaning procedures including discharge cleaning and bed making.

Skills

Customer Service

Floor Care

Cleaning Procedures

Communication Skills

Teamwork

Education

High School Diploma or Equivalent

Tools

Cleaning Equipment

Disinfectants

Job description

Summary
Supports the organization's mission, vision and values by exhibiting the following behaviors: Excellence in maintaining a clean safe, orderly and attractive environment, throughout all Hospital departments, patient areas, and all support areas, including hospital controlled areas. Also performs discharge cleaning as needed. Responsible as a member of the healthcare team for daily communication and interaction with our customers (Nursing, Unit Coordinators, Practice Administrators,
patients, public, etc.).

Does this position require Patient Care?
No

Essential Functions
-Leadership
*In conjunction with the supervisor, schedules and assigns duties for the shift ensuring work is performed according to quality standards.
*Ability to help train new employees.
*Assists supervisor in the scheduling of time-off of ESD employees.
*Maintains quality activities in assigned areas.
*Performs other work requiring equal skill, effort and responsibility as directed.
*May perform work of a higher level in preparation for increased responsibility.

-Physical Demands: Responsibilities of a Lead Housekeeper requires physical demands; ability to stand for long periods of time, bending and stooping and lifting.

-Performs the 8 steps cleaning procedures, daily cleaning, discharge cleaning, bed making, wall spotting, toilet cleaning, high and low dusting, O.R. terminal cleaning.

-Works in a professional and safe manner. Always uses cautions signs and cones.

-Completes work from previous shift if needed, reports all incomplete assignment and maintenance issues.

-Cleans up all organic body waste, i.e. blood and body fluids, feces, sputum etc. as instructed by the supervisor or team leader.

-Hangs cubical curtains, shower curtains and window curtains.

-Up on discharge cleaning, disinfect and/or sanitize I.V. poles, pumps and other patient equipment.

-Ability to learn and to demonstrate new procedures related to the health care industry.

-Performs the following floor and carpet care techniques: carpet bonneting and extracting, spray buffing, burnishing, scrub & recoat, stripping and refinishing.

-Collects solid and contaminated waste.

-Delivers solid waste to the compacting area.

-Inspects equipment daily to maintain it in clean conditions and in good repair.

-Assumes responsibility for the quality standard in his/her area.

-Maintains good public relations with all patients, facility and staff personnel.

-Has the ability to retrain Environmental Services personnel, as directed by the Environmental Services Management.

-Participates in departmental training and activities and meetings.

-Participates in quality assurance processes.

-Inspects areas as assigned by ESD management to ensure that it meets established standards.

-In conjunction with the supervisor, schedules and assigns duties for the shift ensuring work is performed according to quality standards.

-Trains new employees.

-Assists supervisor in the scheduling of time-off environmental employees.

-Maintains quality activities in assigned areas.

-Performs other work requiring equal skill, effort and responsibility as directed. May perform work of a higher level in preparation for increased responsibility.

-Monitors employees' adherence to the computerized dispatch procedures.

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Experience in customer services as well as floor and carpet care 3-5 years required Previos Lead experience preferred

Knowledge, Skills and Abilities
- Ability to read, write and communicate in English, and understand basic medical terminology.
- Must have the ability to follow standard procedures using his/her own discretion and be able to understand the needs of patients and react appropriately, and with sensitivity.
- The ability to cooperate with all members of the healthcare team.
- Position requires good judgment.
- Staff adheres to all I C.A.R.E. Standards.
- Requires manual dexterity and ability to stand for long periods of time.
- Performs all Environmental Services related tasks and demonstrates ability to follow department guidelines related to the work.
- Performs basic and heavier cleaning functions in assigned areas following established schedules and using prescribed methods.
- Performs all environmental services tasks demonstrating services orientation to fellow employees, staff and patients.
- Cleans patient equipment as requested by supervisor including beds and all room furnishings.
- Assists in manpower support for office and/or related moves, special conference room set-ups and any other occasions as required.
- Competent in using the proper chemicals for the proper tasks.
- Ability to perform cleaning of emergency spills when observed and/or up on request.
- In case of community disaster, assist nursing in making up extra beds and other duties as assigned.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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