Lead Housekeeper

Harmony Senior Services; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Full- and Part-time Benefits Packages

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Memphis, TN is seeking a Lead Housekeeper to oversee daily housekeeping operations across the community, including resident apartments and common areas. You will supervise staff, coordinate schedules, and ensure compliance with cleanliness standards.

The role requires leadership, organizational skills, and the ability to train staff while maintaining resident privacy and safety. A flexible schedule including weekends and holidays is expected, with integration into

Qualifications

• Must have a High School Diploma or GED.
• Experience in housekeeping and in a leadership role.
• Ability to encourage/coach/direct housekeeping staff.
• Must be detail oriented and have strong organizational skills to ensure completion of tasks.
• Ability to understand verbal and written instructions.
• Ability to complete assignments thoroughly and on time.
• Ability to work well with others as part of a team.
• Polite and courteous to all residents, visitors, co-workers and management team.
• Must be able to stand, walk, kneel, bend, grasp, push and pull for extended periods of time.
• Must be able to lift 25 lbs and carry heavy objects for up to 20 feet.

Responsibilities

• Provide supervision and training for housekeeping staff daily
• Complete housekeeping work schedules
• Assist with finding coverage for staff call-outs
• Oversee cleaning of the entire facility, with particular emphasis on the common areas and the apartment bathrooms
• Complete maintenance request reports when needed
• Report deterioration or damage to the building and furnishings to housekeeping supervisor
• Operate the laundry equipment when needed
• Report inadequate quantities of all supplies needed to perform duties to Maintenance Director
• Use only approved cleaning products and ensure that all cleaning supplies are properly stored at all times
• Clean office areas when assigned
• Dust and clean all window blinds in the community
• Dust all furniture, book shelves, etc. in resident apartments and common areas
• Vacuum common areas and resident apartments
• Keep common area and resident bathrooms clean
• Clean apartments at resident move-out
• Attend required in-services and staff meetings
• Maintain resident privacy/confidentiality at all times. Follow all policies regarding release of resident information

Skills

Supervision

Leadership

Coaching

Organizational skills

Attention to detail

Teamwork

Communication

Education

High School Diploma or GED

Job description

9525 US Highway 64, Memphis, Tennessee 38002

Job Description

The Lead Housekeeper shall be responsible for the day to day oversight of the housekeeping department, including completing housekeeping schedules, as well as cleaning common living areas and resident apartments in the community.

• Provide supervision and training for housekeeping staff daily
• Complete housekeeping work schedules
• Assist with finding coverage for staff call-outs
• Oversee cleaning of the entire facility, with particular emphasis on the common areas and the apartment bathrooms
• Complete maintenance request reports when needed
• Report deterioration or damage to the building and furnishings to housekeeping supervisor
• Operate the laundry equipment when needed
• Report inadequate quantities of all supplies needed to perform duties to Maintenance Director
• Use only approved cleaning products and ensure that all cleaning supplies are properly stored at all times
• Clean office areas when assigned
• Dust and clean all window blinds in the community
• Dust all furniture, book shelves, etc. in resident apartments and common areas
• Vacuum common areas and resident apartments
• Keep common area and resident bathrooms clean
• Clean apartments at resident move-out
• Attend required in-services and staff meetings
• Maintain resident privacy/confidentiality at all times. Follow all policies regarding release of resident information

Requirements

• Must have a High School Diploma or GED
• Must have housekeeping experience as well as experience in a leadership role
• Ability to encourage/coach/direct housekeeping staff
• Must be detail oriented and have strong organizational skills to ensure completion of tasks
• Ability to understand verbal and written instructions
• Ability to complete assignments thoroughly and on time
• Ability to work well with others as part of a team
• Polite and courteous to all residents, visitors, co-workers and management team
• Must be able to stand, walk, kneel, bend, grasp, push and pull for extended periods of time
• Must be able to lift 25 lbs and carry heavy objects for up to 20 feet
• Must wear designated uniform during work hours and maintain good personal hygiene
• Must be willing to work a flexible schedule that includes weekends and holidays

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling