Lead Housekeeper

ADP; Deerfield Beach, Fort Lauderdale (FL, FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Encompass in Deerfield Beach, FL is seeking a Lead Housekeeper to oversee daily work orders, coordinate a housekeeping team, and ensure efficient, high‑quality cleaning services on site. The role emphasizes leadership, communication, and compliance with safety standards.

The position requires bilingual English & Spanish or English & Creole with at least 1 year of lead experience, and strong computer and communication skills to manage schedules and staff performance.

Qualifications

• Basic reading, writing, and some arithmetic skills.
• Duties require professional verbal and write (email) communication skills.
• Ability to maintain effective working relationships with staff, clients, and the public.
• Proficient with computer skills.

Responsibilities

• Direct tasks to personnel and ensure timely completion of client requests daily.
• Support cleaning staff to maintain a clean environment.
• Lead workers to meet cleanliness standards in a timely manner.
• Manage cleaning chemicals and comply with OSHA, EPA, and health regulations.
• Assist in planning daily work orders and major tasks.
• Assist with issuing supplies and equipment.
• Evaluate feedback and coordinate corrective actions with supervisor.
• Attend training to develop housekeeping techniques and leadership.
• Record work assignments, personnel actions, and timecards; prepare reports.
• Attend meetings to discuss policies and improve service efficiency.
• Perform additional duties as assigned.

Skills

Reading and writing

Communication skills

Computer literacy

Bi-lingual

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manual Labor FL-Deerfied Beach, Ft Lauderdale, FL, US

Job Description

NATURE OF WORK

The Lead Housekeeper oversees the coordination of daily work orders assigned to the team and is directly responsible for promoting a clean and efficient process for the assigned account. In this role you will be active in completing daily tasks and motivating your team members to meet the cleaning expectations of the property. You will help facilitate communication between the Housekeeper Supervisors and staff.

EXAMPLES OF ESSENTIAL DUTIES

• Directly responsibleto ensure the clients requests are assigned to personnel and completedin a timely mannerdaily
• Provides support to the work activities of cleaning personnel to ensure a clean environment
• Leads workers to ensure their duties, and tasks are completedtimelystandards of cleanliness
• Must manage various cleaning solvents, chemicals, etc. Mustcomply withall regulations such as OSHA, EPA, State Health Department, etc.
• Assistsin planning work schedule for daily work orders and major tasks.
• Assists with issuing supplies and equipment to workers.
• Evaluates feedbackregardinghousekeeping service and equipment, and coordinates with supervisor to take corrective action.
• Attends training classes to develop housekeeping techniques and procedures, and to enhance leadership skills.
• Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.
• Attends periodic staff meetings with other department heads to discuss company policies and patrons' feedback, and to make recommendations to improve service and ensure more efficient operation.
• Performsadditionalduties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Basic reading, writing, and some arithmetic skills may be required
• Duties require professional verbal and write (email) communication skills.
• Ability to prepare andmaintaineffective working relationships with other employees, our clients, and the public.
• Proficient with computer skills

MINIMUM REQUIREMENTS

• Minimum of 1-year previous lead experience
• Bi-lingual in English & Spanish, or English & Creole

PHYSICAL DEMANDS

• This position demands good physical and mental health
• The housekeeper supervisor willbe requiredto lift, carry, walk, sit, push, pull and work a flexible schedule.
• Must be able to move continuously during work hours
• Must be able to lift and/or carry 30 to 45 pounds

SUPERVISION RECEIVED

• General supervision is received from an account supervisor and/or manager who confers on difficult problems and reviews completed work for quality of professional results. Tasks are usually performed under little direct supervision allowing use of independent judgment

SUPERVISION EXERCISED

• Team Leader of housekeepers and floor technicians

FLSA Status: Non- Exempt.

EEO Classification: Service Workers

Encompass is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Our commitment to quality service and performance begins with attracting the most qualified employees and cleaning professionals who wish to work alongside leaders in the building maintenance field . With support and recognition from co-workers and management, our employees have an opportunity to attain the highest level of professional achievement and personal satisfaction in a dynamic and friendly environment.