Housekeeping Supervisor

Encompass Onsite; Fort Lauderdale (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Encompass Onsite in Fort Lauderdale, FL, seeks a Housekeeping Supervisor to oversee cleaning operations for the assigned account. You will coordinate with staff and the client to ensure a clean, safe environment.

Schedule tasks, supervise housekeeping personnel, train staff, handle equipment and supplies, and respond to client requests. Requires 2+ years of supervisory experience and bilingual English/Spanish or Creole.

Qualifications

• Minimum of 2 years of supervisory experience.
• Bilingual in English and Spanish, or Creole.
• Basic reading, writing, and arithmetic.
• Knowledge of telephone protocol and professional communication.

Responsibilities

• Directly responsible to ensure client requests are assigned to personnel and completed daily.
• Supervises cleaning personnel to maintain a clean environment and quality standards.
• Assign workers duties and inspect work for conformance to cleanliness standards.
• Handle cleaning solvents and chemicals; comply with OSHA, EPA, and health regulations.
• Plan work schedules for major tasks and allocate resources.
• Issue supplies and equipment to workers and manage inventory.
• Investigate complaints and take corrective action to improve service.
• Conduct in-service training for staff on company policies and procedures.
• Attend training seminars to improve housekeeping techniques and supervisory skills.
• Record data on assignments, personnel actions, and timecards; prepare reports.
• Attend staff meetings with department heads to discuss policies and improvements.
• Perform additional duties as assigned.

Skills

Supervisory experience

Bilingual EN/ES or EN/Creole

Reading/writing/arithmetic

Telephone protocol

Email communications

Field procedures

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Housekeeping Supervisor

Full Time Manual Labor FL-Deerfied Beach, Ft Lauderdale, FL, US

Job Description

Housekeeping Supervisor

NATURE OF WORK

The supervisor oversees the environmental operation directly responsible for promoting a clean and efficient process for the assigned account . Acts as a direct liaison between the client and staff .

EXAMPLES OF ESSENTIAL DUTIES

• Directly responsibleto ensure the clients requests are assigned to personnel and completedin a timely mannerdaily
• Supervises work activities of cleaning personnel to ensure a clean environment
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness
• Must handle various cleaning solvents, chemicals, etc . Must comply withall regulations such as OSHA, EPA, State Health Department, etc.
• Plans work schedule for major tasks.
• Issues supplies and equipment to workers.
• Investigates complaintsregardinghousekeeping service andequipment andtakes corrective action.
• Conducts in-service training of assigned employees to explain company policies, housekeeping work procedures, and todemonstrateuse and maintenance of equipment.
• Attends training seminars to perfect housekeeping techniques andprocedures andenhance supervisory skills.
• Records data concerning work assignments, personnel actions, andtimecards, and prepares periodic reports.
• Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.
• Performsadditionalduties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Basic reading, writing, and arithmetic skills required.
• Knowledge of telephone protocol. Duties require professional verbal and written communication skills.
• Use of smart phone
• Ability to send email communications
• Ability to develop field procedures
• Ability to prepare andmaintaineffective working relationships with other employees and the general public .

MINIMUM REQUIREMENTS

• Minimum of at least 2 yearsprevioussupervisory experience
• Bi-lingual in English and Spanish, or Creole

PHYSICAL DEMANDS

• This position demands good physical and mental health
• The housekeeper supervisor willbe requiredto lift, carry, walk, sit, push, pull and work a flexible schedule.
• Must be able to move continuously during work hours
• Must be able to lift and/or carry 30 to 45 pounds

SUPERVISION RECEIVED

• General supervision is received from an account manager who confers on difficult problems and reviews completed work for quality of professional results. Tasks are usually performed under little direct supervision allowing use of independent judgment

SUPERVISION EXERCISED

• Must supervise housekeepers and floor technicians.

FLSA Status: Non- Exempt.

EEO Classification: Service Workers

Encompass is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Our commitment to quality service and performance begins with attracting the most qualified employees and cleaning professionals who wish to work alongside leaders in the building maintenance field . With support and recognition from co-workers and management, our employees have an opportunity to attain the highest level of professional achievement and personal satisfaction in a dynamic and friendly environment.