Lead Housekeeper

Heart Hospital of Austin; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Heart Hospital of Austin is seeking a Lead Housekeeper to ensure the highest quality cleaning and maintenance across patient rooms, offices, and common areas. You will lead a team, supervise daily operations, and uphold safety and infection-control standards within a busy hospital environment.

The role emphasizes staff training, adherence to policies, and coordination with other departments to maintain a safe, clean, and welcoming environment for patients and visitors.

Qualifications

• Previous healthcare housekeeping experience preferred.
• Ability to supervise and train housekeeping staff.
• Knowledge of safety and infection-control practices.

Responsibilities

• Clean and maintain patient rooms, offices, and common areas to high cleanliness standards.
• supervise housekeeping staff and participate in staffing decisions.
• Train staff and ensure adherence to policies and procedures.
• Monitor equipment and supplies and ensure proper use and storage.
• Contribute to continuous improvement of department performance.
• Assist in orientation and ongoing education of staff.

Skills

Housekeeping

Team leadership

Cleaning

Job description

Do you want to join an organization that invests in you as a Lead Housekeeper? At Heart Hospital of Austin, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

Perform a variety of duties for the cleaning and maintenance of the hospital. The primary responsibility of the Housekeeper is to provide the highest quality of service to customers at all times. In order to fulfill these responsibilities, Housekeepers clean offices, patient rooms, guest rooms, bathrooms, lavatories, halls, food service areas, patient service areas, and any other area that may need attention.

General Responsibilities

Primary Duties

• Cleans light fixtures, ceiling and vents, walls, mattresses, furniture, windows and window coverings, floors and carpets, restroom fixtures and showers.
• Replenish paper and plastic products.
• Move furniture, supplies and equipment.
• Hang draperies (to include cubicle and shower curtains).
• Set-up tables and chairs in auditorium or halls.
• Push/pull cleaning cart or flatbed, carry buckets.
• Operate equipment such as vacuum cleaner and telephone.
• Maintain equipment and wear protective clothing as required by the work environment or government regulations.
• May also train workers engaged in cleaning and maintaining the premises.
• Recommend the number of qualified and competent staff that that department needs to provide quality service.
• Continuously assess and improve the department’s performance.
• Maintain appropriate QC programs.
• Assist with and participate in orientation, in-service training, and continuing education of all persons in the department.
• Recommend space and other resources needed by the department.
• Participate in selecting outside sources for needed services.
• Participate in day to day staffing.
• Assist in the hiring of competent staff.
• Evaluate staff competency via a peer review process.
• Accountable for knowing and revising the appropriate policies and procedures.

Staff/Unit Responsibilities

• Uses resources in an efficient and cost effective manner.
• Participates in peer review.
• Participates in developing other staff and affiliating students.
• Maintains and develops own professional competencies.
• Maintains and promotes a team spirit through active cooperation and collaboration.
• Assists in interdepartmental service coordination.
• Actively participates in the Performance Improvement and Utilization Review programs.
• Assists in directing and guiding staff in the coordination of unit operations.
• Assists in all aspects of care if in the environment, such as dietary, housekeeping, infection control, and supply and equipment management.
• Attends 80% of in-services and departmental meetings.
• Help provide staff to other areas of the hospital when needed.

Professionalism

• Adheres to dress code, conduct and attendance policies.
• Accepts both positive and negative constructive feedback.
• Attends at least 80% of in-services and departmental meetings.
• Demonstrates a supportive/positive attitude toward the hospital and fellow employees – is a positive team member.
• Expresses self in an organized, comprehensive, articulate and concise manner.

Initiative

• Develops specific work plans and due dates.
• Follows through on planned assignments within assigned timeframes.
• Effectively prioritizes assignments.
• Demonstrates a willingness to accept extra assignments.
• Adjusts to change, work pressures or different situations without undue stress.
• Demonstrates skill in developing improvements in work methods.
• Effective in cost control and resource utilization.

Key Relationships

• Maintains positive relationships with internal customers. Is effective in interacting with and problem solving.
• Maintains positive relationships with external customers. Is effective in interacting with and problem solving.' }