Lead Host & Team Coach — Elevate Guest Experience

Happy Hospitality; Chicago (IL); On-site; USD 31,684 - 34,440; Part time

Benefits offered by this job

50% dining discounts during shift

25% dining discounts at other locations

Flexible schedules

Medical, Dental and Vision Options

Paid time off

Free Uniform

Job summary

A hospitality group in Chicago is seeking a Lead Host who will be responsible for training hosts and managing guest experiences. The ideal candidate will greet guests warmly, multitask under pressure, and maintain high service standards. The role requires at least 3 years in a host position and a positive attitude. This position offers flexible scheduling and various benefits, making it an attractive opportunity for individuals looking to work in a vibrant restaurant environment.

Qualifications

• Minimum of 3 years in a host role is required.
• Ability to provide top notch customer service in a fast-paced environment.
• Willing to follow instructions and ask questions for clarification if needed.

Responsibilities

• Interact with, direct, train, and develop host employees.
• Greet guests as they enter with energetic & positive attitude.
• Use tact and good judgment when dealing with guest challenges.

Skills

Customer Service

POS Systems

Education

High school diploma or equivalent

Job description

A hospitality group in Chicago is seeking a Lead Host who will be responsible for training hosts and managing guest experiences. The ideal candidate will greet guests warmly, multitask under pressure, and maintain high service standards. The role requires at least 3 years in a host position and a positive attitude. This position offers flexible scheduling and various benefits, making it an attractive opportunity for individuals looking to work in a vibrant restaurant environment.