Lead Host & Reservations Coordinator

Parker Hospitality; Dunwoody, Atlanta (GA, GA); Vor Ort; USD 19.000 - 26.000; Teilzeit

Zusammenfassung

Parker Hospitality is seeking a part-time Host in Atlanta area to greet guests, manage reservations and walk-ins, and coordinate private events. The role requires professional guest interaction, strong organization, and the ability to train the host team. OpenTable experience is preferred.

English communication is essential, with leadership skills valued for team development. The candidate should be able to stand for shifts, lift up to 50 pounds, and work varied hours including weekends.

Qualifikationen

• Must be able to communicate clearly in English, both written and spoken.
• Minimum of 3 years of hospitality experience.
• College degree preferred; hotel or restaurant management background desirable.
• Demonstrated leadership skills with ability to train and develop team members.
• Proficiency in restaurant service standards, staffing, and operations.

Aufgaben

• Coordinate and manage all reservations, walk-ins, and private event seatings, particularly during peak service periods.
• Strategize with management on optimal large party seating and placement.
• Note guest dietary and physical restrictions and communicate them to the appropriate team members.
• Initiate and maintain active communication with management and back of house teams during high volume periods.
• Communicate clearly, professionally, and warmly with guests when delays or wait times occur.
• Represent the host stand during pre shift and relay important information to the team.
• Engage with guests in a professional and warm manner both in venue and over the phone.
• Lead the host stand by training and developing hosts, delegating duties, and escalating issues to management.
• Ensure all confirmed events are entered in OpenTable with the corresponding shift notes.
• Lead the building and maintenance of the OpenTable guest notes database per GRM guidelines.
• Recognize frequent guests, key industry contacts, and VIPs.
• Accept direction and constructive feedback from management.
• Maintain a positive and professional attitude throughout every shift.

Kenntnisse

English proficiency

Leadership

Multitasking

Team training

Ausbildung

College degree preferred

Tools

OpenTable

Reserve

Jobbeschreibung

Parker Hospitality is seeking a part-time Host in Atlanta area to greet guests, manage reservations and walk-ins, and coordinate private events. The role requires professional guest interaction, strong organization, and the ability to train the host team. OpenTable experience is preferred.

English communication is essential, with leadership skills valued for team development. The candidate should be able to stand for shifts, lift up to 50 pounds, and work varied hours including weekends.