Lead Host

Goode Company; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly payroll

Dining discounts

Wellness resources

Part-time medical membership

Full medical benefits after 12 months

Job summary

Goode Company in Houston, TX is seeking a Lead Host to welcome guests, coordinate the host team, and keep the door and seating plan moving with confidence.

You will manage reservations, waitlists, seating, and guest notes, communicate wait times, and collaborate with managers and service teams to ensure smooth pacing.

A hospitality or customer service background is preferred, with clear communication, dependability, and a Food Handler Certification.

Qualifications

• Hospitality, restaurant, retail, or customer service experience preferred.
• Clear communication in person and by phone.
• Ability to organize details and adjust quickly during busy periods.
• Dependable attendance and professional presentation.

Responsibilities

• Welcome and thank every guest with attentive hospitality.
• Coordinate host assignments, seating plans, and door communication.
• Manage reservations, waitlists, seating, and guest notes accurately.
• Communicate realistic wait times as conditions change.
• Coordinate seating with managers and service teams to balance pacing.
• Maintain a polished host stand and entry area.

Skills

Customer service

Communication

Organization

Phone etiquette

Education

Food Handler Certification

Tools

Reservation systems

Job description

Lead Host# Lead Host[SEA2] Seafood - Memorial - Houston, TX 77024## OverviewCategoryFOH## Description# About the Employer BrandAt Goode Company, food is how we tell the story of Texas—its people, places, traditions, and hospitality. Since 1977, our restaurants have been built around honest cooking, genuine connection, and the belief that every guest should feel welcomed and well cared for.# The RoleThe Lead Host leads the welcome experience, organizes the host team, and keeps the door and seating plan moving with confidence.# What You’ll Do* Welcome and thank every guest with attentive, genuine hospitality.* Coordinate host assignments, reservation notes, seating plans, and door communication during assigned shifts.* Manage reservations, waitlists, seating, phone calls, and guest notes accurately.* Communicate realistic wait times and keep guests informed as conditions change.* Coordinate seating with managers and service teams to support balanced pacing.* Maintain an organized, polished host stand and entry area.* Recognize special occasions, accessibility needs, and service-recovery opportunities.# Benefits & Perks* Weekly payroll.* Team member food and dining discounts.* Access to wellness resources and support services.* Part-time medical membership with preventive and diagnostic coverage during the first year, subject to plan terms and eligibility.* Eligibility for full medical benefits after 12 months of consistent full-time hours, subject to plan terms and eligibility.*Benefits are subject to eligibility requirements and applicable plan terms.*## Qualifications# What You’ll Bring* Hospitality, restaurant, retail, or customer service experience is preferred.* A warm, composed presence and clear communication in person and by phone.* Ability to organize details, use reservation systems, and adjust quickly during busy periods.* Dependable attendance, professional presentation, and a team-first mindset.* Prior host or guest-services experience with informal leadership responsibility is preferred.* Food Handler Certification# Physical & Schedule Requirements* Stand and walk for extended periods throughout the restaurant shift.* Frequently bend, reach, carry, and move through active guest and service areas.* Regularly lift and carry up to 25 pounds and occasionally up to 50 pounds with assistance when needed.* Work around food, beverages, cleaning products, noise, and changing temperatures.* Maintain availability for a varied schedule that may include early mornings, nights, weekends, and holidays.