Lead Host

Pieroscuisine; California (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Pieroscuisine in California, US, is seeking a Lead Host to oversee the guest experience at their iconic Italian restaurant. The role involves managing the reservations, dining room flow, and host team, ensuring a seamless experience for every guest. The ideal candidate has over 3 years of experience in a similar role, is proficient with reservation systems like OpenTable, and possesses excellent communication and organizational skills. Flexibility in availability is essential.

Qualifications

• 3+ years of experience in a high-volume, full-service restaurant.
• Previous experience as a lead host, maître d’, or similar front-of-house leadership role.
• Knowledge of classic Italian cuisine and wine a plus.

Responsibilities

• Oversee the front door and guest arrival experience.
• Manage reservations and dining room flow.
• Lead and develop the host team.

Skills

OpenTable proficiency

Guest management

Team leadership

Communication skills

Organizational skills

Tools

OpenTable

SevenRooms

Job description

Education LevelHigh School## DescriptionWe are one of Las Vegas’s most iconic Italian restaurants, serving discerning guests since 1982. Known for impeccable service, timeless recipes, and a clientele that includes celebrities, locals, and global travelers alike.**Description**The Lead Host oversees the front door and guest arrival experience at Piero’s Italian Cuisine. This role oversees the host team, manages reservations and dining room flow, and ensures every guest receives a seamless, high-touch experience from arrival to departure.Acting as the bridge between guests, hosts, and service staff, this individual must confidently manage reservations, seating strategy, and real-time floor decisions in a fast-paced, high-volume environment. Mastery of reservation systems, particularly OpenTable, is essential.---**Key Responsibilities****Guest Experience Leadership*** Deliver a polished, welcoming, and professional first impression for all guests* Handle VIP guests, special requests, and escalated situations with discretion* Set the tone for hospitality standards at the front door* Own and manage all reservations through OpenTable, including changes, cancellations, and notes* Control booking flow to optimize pacing, table turns, and overall service quality* Manage waitlists, walk-ins, and seating adjustments in real time* Maintain full visibility of table inventory, timing, and section balance**Dining Room Coordination*** Partner with managers, servers, and bar team to ensure smooth service flow* Assign tables strategically to balance workload and enhance guest experience* Oversee bar seating and assist in managing tabs and transitions between bar and dining room* Anticipate service bottlenecks and adjust proactively**Team Leadership*** Lead, train, and develop the host team* Provide real-time coaching and maintain accountability for service standards* Ensure the host stand and entrance area remain organized, clean, and welcoming**Operational Execution*** Maintain accurate reservation logs, guest counts, and seating charts* Ensure timely and professional handling of all guest communications* Support front-of-house leadership with daily operations and service execution---**Qualifications*** 3+ years of experience in a high-volume, full-service restaurant* Strong proficiency with OpenTable, SevenRooms (required)* Deep understanding of dining room flow, pacing, and guest management* Excellent communication, organization, and decision-making skills* Previous experience as a lead host, maître d’, or similar front-of-house leadership role* Ability to remain composed under pressure in a fast-paced environment* Professional, polished, and guest-focused demeanor* Flexible availability (evenings, weekends, holidays)* Knowledge of classic Italian cuisine and wine a plus* Must have Clark County Food Handler Card and Alcohol Awareness Card