Host

Forno Osteria & Bar; Cincinnati (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)

Job summary

Forno Osteria & Bar in Cincinnati is seeking a friendly host/hostess to welcome guests, answer phones, manage reservations, and seat diners to create an unforgettable dining experience.

This role requires strong communication, organization, and the stamina to stand for long periods. Part-time or full-time shifts are available; pay starts at $12 per hour plus tips, with benefits including medical, dental, and vision insurance for full-time staff and a 401(k).

Qualifications

• Clear, confident, and friendly communication for guest interactions.
• Positive attitude and customer service orientation.
• Strong organizational abilities for reservations and seating lists.
• Ability to work under pressure during peak hours.

Responsibilities

• Greet guests and manage seating and wait lists.
• Answer phones and handle reservations with courtesy.
• Maintain seating charts to balance headcounts.
• Assist with clearing and resetting tables, refills, and restroom restocking.

Skills

Communication

Customer service

Organizational skills

Stamina

Basic math

Tools

Reservation systems

POS systems

Job description

Host# HostCincinnati, OH 45242## OverviewSalary Range$12.00 - $20.00 Hourly## DescriptionForno Osteria & Bar: A Taste of Italy nestled in downtown Montgomery. Forno Osteria & Bar offers a classic, rustic Italian dining experience complete with wood-fired Neapolitan Style Pizza and Housemad Pasta, that delights the senses and transports you to Italy. Chef Cristian Pietoso's passion for Italian cuisine is evident in every dish. We are currently looking for a host/hostess to help facilitate an unforgettable experience for our guests.A host's job includes answering phones, making reservations, greeting guests, managing wait times, and seating guests:* **Greeting guests** + Hosts are the first and last impression of a business, so they should be friendly and welcoming.* **Managing wait times** + Hosts manage lines at the door and ensure that guests are seated in a timely manner.* **Managing the seating chart** + Hosts allocate guests to tables and ensure that the seating chart is organized so that the headcounts are fairly distributed.* **Other responsibilities** + Assist with clearing and resetting tables + Assist with drink refills + Cleaning and restocking restrooms with supplies + Cleaning front area to make it presentable for guest arrivalHosts should have strong communication and organizational skills, a friendly disposition, and the ability to stand or walk for long periods. They should also be willing to learn computerized reservation and table management systems.Hours: Part Time (less than 30 hours) and Full Time (30-40 hours weekly) available. Closed Sundays except Easter and Mother's Day brunch.Pay: $12/Hr plus tipsBenefits: 70% Coverage for Medical, Dental, and Vision Insurance available to full time employees. 401k available for full time employees after a year of employment## Qualifications* **Communication Skills:** A hostess must be a clear, confident, and friendly communicator, both in person and potentially over the phone for reservations.* **Customer Service Skills:** A welcoming and positive attitude is crucial for making guests feel comfortable and valued.* **Organizational Skills:** Managing reservations, seating charts, and waiting lists effectively requires strong organizational abilities.* **Ability to Handle Pressure:** Restaurants can be busy, so the ability to remain calm and professional during peak hours is important.* **Physical Stamina:** Hostesses often stand and walk for extended periods.* **Basic Math Skills:** Some hostess roles may involve simple calculations for wait times or handling payments.Desirable Qualifications:* **Experience:** Prior experience in the hospitality industry or in customer service roles is often preferred.* **Familiarity with Restaurant Technology:** Knowledge of reservation systems or POS systems is a bonus.* **Teamwork:** Hostesses often work closely with other staff members, so the ability to be a team player is essential.* **Problem-Solving Skills:** Dealing with unexpected situations, like seating conflicts or long wait times, requires good problem-solving abilities.* **Flexibility:** Hostesses may need to work various shifts, including evenings, weekends, and holidays.* **Adaptability:** A willingness to learn and adapt to the specific needs of the restaurant is helpful.