Lead Home Service Technician

HomeSmiles Eugene; Springfield (OR); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team as a Lead Home Service Technician, where you'll engage in a mix of indoor and outdoor work, ensuring homes are well-maintained and safe. This role involves hands-on maintenance, customer interactions, and leadership opportunities. With a focus on high energy and discipline, you'll be part of a forward-thinking company dedicated to providing top-notch property maintenance solutions. Enjoy competitive pay, performance-based bonuses, and opportunities for career advancement in a supportive environment that values diversity and inclusion.

Benefits

Dental Insurance

Vision Insurance

Company Vehicle

Free Uniforms

Performance-based Bonuses

Ongoing Training

Opportunities for Career Advancement

Qualifications

• Experience in a maintenance environment is required.
• Strong time management and customer service skills are essential.

Responsibilities

• Conduct routine service maintenance and preventive maintenance.
• Inspect and troubleshoot service equipment failures.
• Train and mentor Junior Technicians.

Skills

Customer Service

Time Management

Leadership

Technical Skills

Education

High School Diploma or GED

Tools

Technology (camera, phone, tablet)

Job description

Benefits:

Competitive salary

Dental insurance

Free uniforms

Opportunity for advancement

Training & development

Vision insurance

Company Overview: HomeSmiles Eugene is the only single-source provider for safe and healthy residential and commercial property maintenance solutions. Our proprietary Home Maintenance Essentials program, at the center of our services, helps reduce operating costs, keeps residences safe, and well-maintained, helping our clients avoid costly repairs down the road. We proudly serve homeowners, realtors, multi-family apartment owners, HOAs, and property management companies. Partner with us to experience best-in-class services and support.

Job Summary: As the Lead Home Service Technician, you will respond to scheduled home/property maintenance appointments, handle field dispatches, engage in on-site customer interactions, complete job estimates, maintain equipment, manage van consumable inventory, and ensure vehicle safety. Additional duties include routine and scheduled vehicle maintenance visits and ongoing oil changes.

About You: You are principled and disciplined, bringing high energy to the field. You work hard, avoid cutting corners, and learn from your mistakes. Your character is of utmost importance, and you operate with a strong moral compass. You like a mix of indoor and outdoor work and are good with your hands.

Responsibilities:

Conduct routine service maintenance within defined timeframes

Perform preventive maintenance on service equipment

Inspect and troubleshoot service equipment failures

Install, test, and train customers on new service equipment

Maintain van equipment and daily stock of consumables

Utilize technology (camera, phone, tablet) in your work

Train and mentor Junior Technicians

Adhere to company protocols, ensuring no amendments or repairs to the homeowner's property

Benefits/Perks:

Dental and Vision plan

Company vehicle and free uniforms

Performance-based bonuses and ongoing training

Competitive pay

Opportunities for career advancement

Qualifications:

Experience in a maintenance environment

Leadership experience and willingness to learn new leadership skills

Strong time management skills with the ability to complete tasks efficiently

Excellent customer service and interpersonal communication skills

Ability to educate homeowners on maintaining critical components of their homes

Fluent in English (speaking, reading, writing)

High School Diploma or GED

How to Apply: If you are a dedicated and hardworking individual looking to join a dynamic team, we would love to hear from you! Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for this role.

HomeSmiles Eugene is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, not to HomeSmiles Corporate.

Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.