Lead Home Appliance Install & Repair Technician

Best Buy; Lafayette (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking an Appliance Installation and Repair Technician in Lafayette, LA. You will travel to customers’ homes to diagnose, disassemble, and repair large products while leading a two-person crew. The role emphasizes delivering a seamless customer experience and maximizing profitability.

You will handle triage, inventory, and scheduling, offering alternatives when needed. A valid driver’s license and physical ability to lift up to 150 pounds are required.

Qualifications

• Experience delivering, installing or repairing consumer electronic products.
• Valid driver’s license and ability to drive to customer locations.
• Ability to work a flexible schedule including holidays, nights and weekends.
• Must be at least 21 years old and meet safety standards.

Responsibilities

• Prepare customers’ products for repair in the home.
• Manage routes, part orders and returns to control costs.
• Triage issues and manage expectations to close orders accurately.

Skills

Customer service

Driving

Flexible schedule

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Repair tools

Electronics repair

Job description

Best Buy is seeking an Appliance Installation and Repair Technician in Lafayette, LA. You will travel to customers’ homes to diagnose, disassemble, and repair large products while leading a two-person crew. The role emphasizes delivering a seamless customer experience and maximizing profitability.

You will handle triage, inventory, and scheduling, offering alternatives when needed. A valid driver’s license and physical ability to lift up to 150 pounds are required.