Lead Heavy Duty Steward - Full Time

Hollywood Casino Gulf Coast; Bay St. Louis (MS); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off (varies by location)

Job summary

Hollywood Casino Gulf Coast is seeking an entry-level Utility/Kitchen support role. This position primarily covers overnight shifts to uphold sanitation standards in all F&B outlets and back-of-house areas.

You will train and supervise Utility staff, develop cleaning schedules, and ensure safe handling of chemicals while supporting other departments when possible. Must be 21+ with strong hygiene and presentable appearance.

Qualifications

• Must be at least 21 years of age.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Understanding of OSHA rules and regulations.
• Familiar with MSDS sheets.

Responsibilities

• Overnight shift focused on maintaining sanitation standards in kitchen and F&B areas.
• Keep back-of-house outlets, kitchens, equipment, bars, and utensils clean and sanitary per OSHA and ServSafe.
• Train and develop Utility staff to exceed sanitation and cleanliness levels.
• Create cleaning schedules for fixed and movable equipment.
• Remove garbage, reposition receptacles after cleaning.
• Operate dishwashing and scrubbing equipment as needed.
• Adhere to ServSafe cleanliness standards across spaces.
• Maintain cleanliness of all kitchen and F&B surfaces, mats, walls, ceilings, and stainless steel.
• Move supplies between storage and work areas with hand trucks.
• Stock serving stations with utensils.
• Maintain safe working conditions in kitchen and dining areas.
• Assist other departments when time allows.
• Presentable appearance with appropriate attire and hygiene.
• Understand chemical usage, storage, and disposal.
• Provide a welcoming guest experience in contact positions.

Skills

AA degree or equivalent

Read & interpret documents

Write routine reports

Speak effectively to groups

Calculate figures & amounts

OSHA knowledge

MSDS familiarity

Physically capable (lift up to 100 lbs

Education

AA degree or equivalent from two-year College or technical school

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• This position will work primarily overnight shift to ensure sanitation standards are upheld. Assistance on other shifts such as swing and day shifts could be applicable.
• Maintains all F&B Back of House outlet work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), including casino bars, and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards.
• Trains and develops Utility staff to exceed established sanitation and cleanliness levels.
• Develops equipment cleaning schedules for fixed and movable equipment.
• Removes garbage and trash, places receptacles in a designated area after cleaning and relining them.
• Operates mechanical devices designed to assist such as scrubbers and dishwasher.
• Adheres to proper cleanliness and sanitation standards as set forth by ServSafe.
• Maintains cleanliness and sanitary conditions in all kitchen areas and F&B areas: cleaning mats and other walking surfaces, walls, ceilings, & stainless steel.
• Carries or transfers by hand-truck, supplies and equipment between storage and work areas.
• Stocks serving stations with utensils.
• Maintains safe working conditions and practices in the kitchen and eating area.
• Assist other departments with their duties if & when time is available.
• Must be presentable when reporting to work, wearing appropriate business attire or clean and pressed uniform when applicable. Good personal hygiene required.
• Complete knowledge and understanding of chemical usage, storage and disposal.
• Initiates a positive guest experience when working any guest contact position by providing a welcome and/or greeting, making eye contact, smiling, and bidding a warm farewell and good luck, etc.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Understanding of OSHA rules and regulations
• Familiar with MSDS sheets
• While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer

STARTING SALARY

14.50