Lead, Health Services

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Royal Caribbean Group in Miami, FL is seeking a Lead Public Health to strengthen our health operations by translating epidemiologic data into actionable projects and communications. You will lead cross-functional teams across fleet and destinations to deliver timely health-risk actions and dashboards.

The ideal candidate has 5+ years in public health analytics, data visualization skills, and a PMP bonus. This onsite role emphasizes collaboration with Communications and regulatory readiness.

Qualifications

• Bachelor’s degree in Public Health, Epidemiology, Data Analytics, or related field.
• Minimum 5 years of experience in public health analytics, epidemiology support, or related fields.
• PMP certification is an advantage.
• Experience leading cross-functional projects with senior leaders.
• Experience with data analytics and visualization tools.

Responsibilities

• Lead end-to-end public health projects and initiatives, including planning, execution, resource coordination, risk mitigation, and performance monitoring.
• Develop dashboards, reports, and data visualizations that integrate surveillance, outbreak, regulatory, and operational data to support informed decision-making.
• Translate disease trends and risk assessments into project plans, executive briefings, fleetwide action items, and audience-appropriate health risk communication materials.
• Collaborate with Corporate Communications to ensure public health messaging is accurate, consistent, and aligned with epidemiologic evidence.
• Coordinate regulatory readiness activities across the fleet and private destinations.
• Monitor surveillance trends and health risks to support risk mitigation and communication planning.

Skills

Public health analytics

Project management

Effective communication

Education

Bachelor’s degree in Public Health, Epidemiology, Data Analytics, or related field

Tools

Excel

Power BI

Tableau

Job description

Lead, Health Services

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Public Health Team has an exciting career opportunity for a full time Lead Public Health reporting to the Manager, Public Health Control.

The position is onsite and based in Miami, Florida

The position is also not eligible for work authorization sponsorship.

Position Summary:

ThePublic HealthProgram Leadplays a strategic role instrengtheningRoyal Caribbean Group’s public health operationsby translating epidemiologic intelligence, surveillance findings,healthrisk communicationpriorities, and operationaldatainto structured projects, actionable dashboards,stakeholder-ready materials,andmeasurableprocessimprovements.This role supports evidence-based decision-making across fleet,privatedestination, and port-of-call excursionoperations by coordinating public health initiatives,monitoringrisk indicators, and ensuring that technical insights are converted into practical action plans and clear,timely, andappropriate health-riskcommunications.ThePublic Health Program Leadhelps ensure public health priorities are effectively implemented, communicated, and aligned across the organization to protect the health and well‑being of guests and crew.

Essential Duties and Responsibilities:

• Lead end-to-endpublic healthprojects andinitiatives, including planning, execution, resource coordination, risk mitigation, and performance monitoring.
• Develop dashboards, reports, and data visualizations that integrate surveillance, outbreak, regulatory, and operational data to support informed decision-making.
• Partner withsubject matter experts and consultantsto translate disease trends, risk assessments, and population healthdataanalyses into project plans, executivebriefings, fleetwide action items, and audience-appropriate health risk communication materials.
• Assist inpreparing clear,timely, and evidence-basedpublic healthupdates, talking points, briefing materials, situation reports, and stakeholder communications.
• Collaborate with Corporate Communications to ensure public health messaging isaccurate, consistent,andaligned with epidemiologic evidence.
• Coordinate regulatory readiness activities, including audits, inspections, certification programs, corrective action plans, and follow-up initiatives acrossthefleet and private destinations.
• Collaboratewithshipboard and shoreside subject matter and technicalexperts, as well asother cross-functional teams to implement evidence-based policies, protocols, communication materials, and continuous improvement strategies, as needed.
• Monitor surveillance trends, outbreak indicators, environmental health metrics, and emerging public health risks to support risk mitigation and communication planning.
• Maintain project governance and documentation, including milestone tracking,enterprise policyupdates, action logs, decision records, and stakeholder reporting.
• Drive process improvements thatleveragedata analytics, epidemiologic insights, communication best practices,artificial intelligence,and project management methodologies to enhance operational effectiveness, regulatory compliance, and public health preparedness.

Qualifications, Knowledge and Skills:

• Bachelor’s degree in Public Health, Epidemiology, Data Analytics, or related field required.
• A Project Management certification (PMP) is an advantage.
• Minimum 5 years of experience in public health analytics, epidemiology support, regulatory operations, health risk communication, project management, or a related field.
• Demonstrated experience managing complex, cross-functional projects involving technical experts, operational teams, communications partners, and senior leaders.
• Experience supporting disease surveillance, outbreak response, population health reporting, health risk communication, and evidence-based public health programs.
• Experience supporting regulatory compliance programs, audits, inspections, corrective actions, and stakeholder engagement within complex operational environments.
• Advanced proficiency in data analytics and visualization tools, including Excel, Power BI, Tableau, or similar platforms.
• Working knowledge of epidemiologic methods, surveillance systems, outbreak response principles, risk assessment processes, and health risk communication practices.
• Ability to translate epidemiologic findings and technical recommendations into project plans, dashboards, executive briefings, situation reports, and stakeholder communications.
• Strong ability to distill complex information into clear, concise, and audience‑appropriate messages for leadership, operational teams, shipboard personnel, and external stakeholders.
• Experience partnering with communications professionals to develop and coordinate messaging during routine operations, emerging public health events, and outbreak response activities.
• Proficiency with project management tools, including MS Project, Smartsheet, or similar platforms.
• Knowledge of maritime public health regulations, fleet operations, and shipboard health programs preferred.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.