Lead Health Information & ROI Specialist

Datavant; Buffalo (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Onsite training

Mentor program

Benefits package

Job summary

Datavant seeks an on-site ROI specialist in Buffalo, NY. You will process medical record requests, ensuring accuracy and privacy compliance under HIPAA, while providing quality customer service to patients, providers, and authorized requestors.

The role requires attention to detail, data entry proficiency, and ability to work independently in a fast-paced environment. This entry-level to intermediate position emphasizes safeguarding patient information, using facility software, and collaborating

Qualifications

• High School Diploma or GED is required; effective communication is essential.
• Must be 18 years or older and able to travel regionally as needed.
• 1 year Health Information experience preferred but not required for entry.
• Excellent data entry and organization skills with attention to privacy guidelines.

Responsibilities

• Receive and process requests for patient health information per policies.
• Maintain confidentiality and security of privileged information.
• Respond to requests for patient records from internal and external sources.
• Greet and assist callers; manage inbound/outbound communications and data entry.

Skills

Customer service

Communication

Independent work

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Datavant seeks an on-site ROI specialist in Buffalo, NY. You will process medical record requests, ensuring accuracy and privacy compliance under HIPAA, while providing quality customer service to patients, providers, and authorized requestors.

The role requires attention to detail, data entry proficiency, and ability to work independently in a fast-paced environment. This entry-level to intermediate position emphasizes safeguarding patient information, using facility software, and collaborating