Lead Health & Benefits Consultant

Mercer; Grand Rapids (MI); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Mercer, a Marsh & McLennan company, seeks a Lead Health & Benefits Consultant for hybrid work in Michigan (Southfield or Grand Rapids). Manage 2,000+ lives, advise on medical, dental, life, and disability plans, and negotiate with carriers as the primary consultant and relationship manager for clients.

This role drives complex engagements, renewal strategies, revenue accountability, and the use of AI-enabled tools to deliver innovative health benefits solutions.

Qualifications

• BA/BS degree required.
• Minimum 8 years of experience in health & benefits client solutions.
• Life & Health License required.

Responsibilities

• Lead complex client engagements across service delivery, strategy, renewals and benchmarking.
• Develop sophisticated benefits design and renewal strategies for clients.
• Define scope and roles within the client team and manage relationships.

Skills

Client-facing

Analytical thinking

Sales & marketing

Project management

Strategic planning

Communication

Education

BA/BS degree

Job description

We are seeking a talented individual to join our Health & Benefits team at Mercer a Marsh Business. This role will be based in Southfield or Grand Rapids Michigan. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Lead Health & Benefits Consultant, you will manage and advise client accounts for employers 2000+ lives regarding their medical, dental, life, and disability benefit plans and programs. You will negotiate with benefits carriers and vendors to secure health and welfare plan coverage, acting as the primary consultant and relationship manager for our clients.

We will count on you to:

• Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
• Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
• Determine the full scope of services provided to clients and set roles/responsibilities within the client team.
• Effectively communicate Mercer's position on the latest industry trends to clients.
• Be accountable for revenue and profitability for client accounts and projects.
• Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
• Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients.
• Set strategic direction and create demand for new products/services in the marketplace.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.

What you need to have:

• BA/BS degree.
• Minimum of 8 years of experience in identifying, designing, recommending, and implementing efficient, innovative business solutions to clients' complex healthcare benefits challenges.
• Renowned expertise and industry reputation in the health & benefits field.
• Client-facing experience in a consulting environment.
• Life & Health License

What makes you stand out:

• Strong, innovative sales and marketing skills, with the ability to effectively market organizational strengths.
• Superior analytical and mathematical skills, along with strategic planning, communication, and listening skills.
• Proven management skills in leading large, complex projects.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#MERHBUS

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.