Lead Hand

Intelcom Courrier Canada Inc.; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

Group insurance

RRSP program

Employee Assistance Program

Job summary

Intelcom | Dragonfly is seeking a Warehouse Supervisor to lead health & safety, team guidance, and operations across sorting and shipping.

You will manage sorting layouts, coordinate labor deployment, perform data entry, and ensure accuracy of freight with manifests. Join a company that values growth, insurance, RRSP, and support for employees, with opportunities to contribute to efficient last-mile logistics.

Responsibilities

• Enforce safe working methods and behaviours within the team.
• Conduct safety audits and warehouse checks.
• Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
• Motivate and lead sorters; be their point of reference.
• Mentor and support Package Handlers during the sort process.
• Coach and mentor warehouse associates, including training new hires.
• Respond quickly to requests for changes and unforeseen events.
• Forwardspecial casesto supervisors or managers.
• Perform related tasks assigned by supervisors.
• Support the supervision of sorting, scanning, and processing packages (including defective items and returns).
• Setup sorting layout.
• Assistwith sorting packages and envelopes as needed.
• Assign labour and manage workforce deployment asrequired.
• Perform data entry as needed.
• Unload trailers and verify freight against manifests.
• Unloading and loading of pallets.
• Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.
• Ensure warehouse cleanliness and organization.
• Other duties as assigned

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Health & Safety

• Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.


• Enforce safe working methods and behaviours within the team.


• Conduct safety audits and warehouse checks.


• Make sure everyone meets safety standards.


• Respond to emergencies asrequired.


• Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.

Leadership & Team Support

• Motivate and lead sorters; be their point of reference.


• Mentor and support Package Handlers during thesortprocess.


• Coach and mentor warehouse associates, including training new hires.


• Respond quickly to requests for changes and unforeseen events.


• Forwardspecial casesto supervisors or managers.


• Perform related tasks assigned by supervisors.

Operations & Workflow Management

• Support the supervision of sorting, scanning, and processing packages (including defective items and returns).


• Setup sorting layout.


• Assistwith sorting packages and envelopes as needed.


• Assign labour and manage workforce deployment asrequired.


• Perform data entry as needed.

Shipping & Receiving

• Unload trailers and verify freight against manifests.


• Unloading and loading of pallets.


• Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.

Warehouse Organization

• Ensure warehouse cleanliness and organization.


• Other duties as assigned

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities


• Comprehensive group insurance


• Group RRSP program


• Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly , we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.