Lead Guest Service Associate: Beauty & Sales Leader

Anchor Point Management Group; San Jose (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401k matching

Health Insurance

Dental Insurance

Vision Insurance

Bonus incentives

Training & advancement

Daily pay

Employee Assistance Program

Referral bonus

Job summary

European Wax Center in San Jose is seeking a Lead Guest Service Associate to deliver exceptional guest service at the front desk and drive revenue through product and service promotions. This in-person role requires you to greet guests, manage reservations, and train team members while maintaining a high-energy environment.

The ideal candidate has strong sales and guest service skills, leadership abilities, and flexibility to work evenings and weekends, with prior experience in retail or beauty

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales

Guest service

Leadership

Communication

Interpersonal skills

Retail experience

POS system

Tools

POS system

Job description

European Wax Center in San Jose is seeking a Lead Guest Service Associate to deliver exceptional guest service at the front desk and drive revenue through product and service promotions. This in-person role requires you to greet guests, manage reservations, and train team members while maintaining a high-energy environment.

The ideal candidate has strong sales and guest service skills, leadership abilities, and flexibility to work evenings and weekends, with prior experience in retail or beauty