Lead Guest Experience Manager - High-Volume Retail

Pictures Plus, CocoNene, California Closets; Honolulu (HI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical

401k

PTO

Employee discount across all sister brands

Job summary

CocoNene is seeking an Assistant Store Manager for its flagship location at International Market Place in Waikīkī, Hawaii. This is not typical retail; the role blends hospitality, product knowledge, and guest service in a high-energy environment. Applicants should have leadership experience and a proactive approach to managing store operations. The position offers a $60k base salary plus bonuses and full-time benefits including medical and 401k. Join us in representing Hawai‘i artists and providing a meaningful customer experience.

Qualifications

• Ownership mindset with a proactive leadership style.
• Previous leadership or management experience required.
• Experience in a high-volume, guest-facing environment.
• Comfort supporting store goals and driving performance.

Responsibilities

• Lead by example on the sales floor and welcome guests.
• Model authentic product storytelling and support team.
• Maintain store readiness and visual standards.
• Support daily store operations and inventory control.
• Act as a communication bridge between Store Manager and team.

Skills

Leadership and management experience

Customer service orientation

Operational awareness

Technological competence

Proactive communication

Coaching mindset

Education

High school graduate or equivalent

Tools

POS systems

Inventory management software

Spreadsheets

Job description

CocoNene is seeking an Assistant Store Manager for its flagship location at International Market Place in Waikīkī, Hawaii. This is not typical retail; the role blends hospitality, product knowledge, and guest service in a high-energy environment. Applicants should have leadership experience and a proactive approach to managing store operations. The position offers a $60k base salary plus bonuses and full-time benefits including medical and 401k. Join us in representing Hawai‘i artists and providing a meaningful customer experience.