Assistant Store Manager - CocoNene International Market Place

Pictures Plus, CocoNene, California Closets; Honolulu (HI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical

401k

PTO

Employee discount across all sister brands

Job summary

CocoNene is seeking an Assistant Store Manager for its flagship location at International Market Place in Waikīkī, Hawaii. This is not typical retail; the role blends hospitality, product knowledge, and guest service in a high-energy environment. Applicants should have leadership experience and a proactive approach to managing store operations. The position offers a $60k base salary plus bonuses and full-time benefits including medical and 401k. Join us in representing Hawai‘i artists and providing a meaningful customer experience.

Qualifications

• Ownership mindset with a proactive leadership style.
• Previous leadership or management experience required.
• Experience in a high-volume, guest-facing environment.
• Comfort supporting store goals and driving performance.

Responsibilities

• Lead by example on the sales floor and welcome guests.
• Model authentic product storytelling and support team.
• Maintain store readiness and visual standards.
• Support daily store operations and inventory control.
• Act as a communication bridge between Store Manager and team.

Skills

Leadership and management experience

Customer service orientation

Operational awareness

Technological competence

Proactive communication

Coaching mindset

Education

High school graduate or equivalent

Tools

POS systems

Inventory management software

Spreadsheets

Job description

Assistant Store Manager - CocoNene International Market Place

About the role

We are hiring an Assistant Store Manager for our flagship CocoNene location at International Market Place in the heart of Waikīkī — one of the busiest, highest-energy stores in our company.

This is not typical retail. Our team blends hospitality, product knowledge, and focused guest service in a fast-paced, high-volume environment.

As an Assistant Store Manager, you’ll help lead a team that guides guests to meaningful, locally made products while representing Hawai‘i artists with warmth, professionalism, and pride.

We’re looking for someone who genuinely connects with our story, takes pride in our local roots, and wants to help carry that story forward through their leadership.

Pay: $60k base salary + bonuses
Full-Time Benefits: Medical, 401k, PTO, employee discount across all sister brands

What you'll do

• Lead by example on the sales floor, welcoming guests with warmth, aloha, and professionalism
• Model authentic product storytelling and represent Hawai‘i-made products and local artists with pride
• Reinforce and coach authentic product knowledge (not scripted) across the team
• Participate in management training meetings, monthly sales rallies, and required off‑site meetings
• Support and coach the team in real time to deliver consistent, high‑quality guest experiences
• Help guide guests through personalization and meaningful gift selection when needed
• Maintain store readiness, visual standards, and an inviting environment throughout the day
• Support daily store operations including opening/closing, cash handling, deposits, and task execution
• Assist with inventory control by receiving deliveries, monitoring stock levels, and maintaining organized backstock
• Support store goals by managing floor flow, coverage, and performance focus during shifts
• Act as a communication and support bridge between the Store Manager and the team
• Communicate with internal departments (such as production, inventory, visual, or leadership partners) to support store needs, resolve issues, and keep operations running smoothly
• Uphold and reinforce a positive, collaborative team culture
• Proactively take on responsibilities that support the team, the store, and the guest experience

This role is for someone who enjoys leading people, supporting performance, and keeping the store running smoothly, not just managing tasks.

Qualifications

Must‑have:

• Ownership mindset with a proactive leadership style
• Previous leadership or management experience required (keyholder, shift lead, supervisor, or similar)
• Previous experience in a high‑volume, hospitality‑driven, or guest‑facing environment required
• Comfortable supporting store goals and driving performance improvement
• Strong floor presence with the ability to lead by example
• Reliable follow‑through with clear, respectful communication
• Coaching mindset with a people‑first approach
• Operational awareness, including inventory control and daily store operations
• Technologically competent and comfortable working in digital systems, including POS, inventory management, email communication, and shared trackers or documents
• Growth‑minded and motivated by continuous improvement and supporting store goals
• Alignment with CocoNene values and pride in representing Hawai‘i‑made products
• This role requires prior leadership experience and strong ownership. Comfort operating in a fast‑paced, technology‑supported retail environment is essential. Other skills will be supported and developed in role.

Availability & Requirements

• Ability to work nights, weekends, holidays, and late hours
• Ability to commit to a full‑time leadership schedule of approximately 40–50 hours per week (International Market Place is open 365 days; shifts currently range from 8am–10pm)
• High school graduate or equivalent

Nice‑to‑have

• Experience working in a tourist‑heavy or international guest environment
• Familiarity with inventory processes such as receiving, replenishment, or counts
• Comfort using shared digital tools (POS systems, email, spreadsheets, or task trackers)
• Experience providing real‑time coaching or feedback on the sales floor
• Familiarity with sales metrics or daily performance goals
• Background in a hospitality‑driven, values‑based, or locally made brand
• Conversational Japanese

How Success Is Measured

• A strong, visible leadership presence on the sales floor
• A supported, engaged team with clear expectations
• Consistent follow‑through on operations and inventory
• Active support of store goals and performance
• Proactive communication with internal teams to keep the store running smoothly
• Success in this role is measured by how effectively the Assistant Store Manager supports the team, the guest experience, and the daily operation of the store.

Why Join Us?

• You’ll step into a meaningful leadership role that plays a vital part in how our store runs day to day
• You’ll have real ownership and influence over team support, guest experience, and store performance
• Your work directly supports Hawai‘i artists, local manufacturing, and diverse local jobs
• You’ll deepen your leadership skills through hands‑on coaching, communication, and operational support
• You’ll work closely with store and company leadership as a trusted partner in running a high‑volume location
• This role is designed for someone who wants to invest in a leadership position, build consistency, and make a lasting impact

To Apply

In your cover letter, we’d love to hear what draws you to CocoNene and our story. Please send your resume and cover letter explaining why you’d be a great fit for CocoNene at International Market Place.