Lead General Manager - High-Volume Landmark Eatery

Horizon Hospitality Associates, Inc.; Annapolis (MD); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive Benefits

Bonus

PTO

Job summary

Horizon Hospitality Associates, Inc. is seeking an experienced General Manager to lead a high-volume landmark restaurant in downtown Baltimore. You will drive operations, staffing, and guest experience, coordinating with culinary teams to optimize profitability during major events and private buyouts.

The role requires an entrepreneurial leader who can scale the operation around event surges, maintain a positive culture, and continuously improve workflows across the organization.

Qualifications

• Experience managing operations with $4M+ in annual revenue, ideally within event-driven or high-traffic hospitality environments.
• Background as a former owner or senior operator with autonomy and drive to make high-impact operational choices.
• Highly organized and proactive, with the ability to pivot strategies quickly based on changing volume and local event schedules.
• Proven ability to coach management teams, build positive workplace culture, and maintain high service standards under pressure.

Responsibilities

• Drive Operational Excellence: Bring a sharp eye for detail, implementing fresh processes and modernizing workflows across all front-of-house and back-of-house operations.
• Master Staffing & Scheduling: Write all master labor schedules, intelligently matching staffing levels to event calendars to maximize high-volume revenue while controlling costs during slower stretches.
• Empower a Large Team: Mentor and direct a multi-tiered leadership team while inspiring a floor and kitchen staff of nearly 70 hospitality professionals.
• Manage Facilities & Culture: Oversee the unique day-to-day needs of a historic property, preserving its distinct character while keeping the space fully operational, safe, and inviting.
• Execute Private Events: Collaborate with management and culinary teams to seamlessly host large-scale private events, buyouts, and group gatherings.
• Financial Stewardship: Monitor key P&L metrics and optimize labor, food, and beverage costs to ensure strong profitability across all revenue streams.

Skills

Proven Track Record

Owner’s Mindset

Adaptability & Initiative

Strong Leadership

Job description

Horizon Hospitality Associates, Inc. is seeking an experienced General Manager to lead a high-volume landmark restaurant in downtown Baltimore. You will drive operations, staffing, and guest experience, coordinating with culinary teams to optimize profitability during major events and private buyouts.

The role requires an entrepreneurial leader who can scale the operation around event surges, maintain a positive culture, and continuously improve workflows across the organization.