Lead General Liability Claims Specialist

Walbec Group; Waukesha (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Medical plan with HRA contribution

Dental, Vision, and Life Insurance

FSA

Employee Assistance Program (EAP)

Short and long-term disability

Paid parental leave

Generous PTO and holidays

Profit sharing

Professional development

Job summary

The Walbec Group is seeking a Claims Specialist 2 to independently manage General Liability claims from notice through resolution. This in-office role requires strong investigative, analytical, and negotiation skills, with duties spanning filing, reserving, and subrogation.

Collaboration with Safety, Legal, and project teams is essential to drive timely resolutions. Qualifications include a Bachelor’s degree in risk management or related field, 3+ years of liability claim experience, and

Qualifications

• Bachelor’s degree in risk management, insurance, business, legal studies, or related field preferred; equivalent relevant claim experience will be considered.
• Minimum of three years of progressively responsible liability claim-handling experience preferred.
• Experience handling construction-related general liability claims and litigated matters preferred.

Responsibilities

• Independently investigates and manages general liability claims of moderate to high complexity, including litigated matters.
• Conducts timely claim and incident investigations, including obtaining statements, photographs, contracts, official reports, claim forms, invoices, receipts, and other relevant documentation.
• Communicates with claimants and other involved parties to obtain information and explain the claim process.
• Reviews contracts, indemnification provisions, insurance requirements, tenders, and other relevant claim documents.
• Evaluates liability, damages, coverage issues, and the value of claims, and documents the basis for claim-handling decisions.
• Develops and maintains claim strategies, action plans, diaries, and resolution recommendations.
• Establishes and updates timely, adequate reserves in accordance with the organization’s reserving philosophy and methodology.
• Documents and maintains complete, accurate claim files in the Risk Management Information System (Origami), including claim notes, incident data, reserves, and supporting documentation.
• Compiles claim reports for management review addressing liability, coverage, denial, settlement valuation, authority requests, and defense strategy.
• Negotiates settlements within assigned authority and obtains additional authority when required.
• Coordinates with defense counsel and assists with litigation, mediation, and arbitration, while monitoring case strategy, legal expenses, and significant developments.
• Identifies, investigates, and pursues subrogation, contractual recovery, and other recovery opportunities.
• Creates and assists with claim, incident, and safety reporting in Origami.
• Recognizes significant claim developments and promptly escalates high-exposure, complex, or sensitive matters to the Claims Manager.
• Provides backup claim-handling support for Workers’ Compensation, Auto Liability, Auto Physical Damage, and Property claims as business needs require.

Skills

Claim investigation

Liability evaluation

Reserving practices

Negotiation

Communication skills

Education

Bachelor’s degree in risk management or related field

Tools

Origami RMIS

STARS RMIS

Microsoft Office

Job description

The Walbec Group is seeking a Claims Specialist 2 to independently manage General Liability claims from notice through resolution. This in-office role requires strong investigative, analytical, and negotiation skills, with duties spanning filing, reserving, and subrogation.

Collaboration with Safety, Legal, and project teams is essential to drive timely resolutions. Qualifications include a Bachelor’s degree in risk management or related field, 3+ years of liability claim experience, and