Lead Gen & Appointment Setter - In-Person (Full-Time)

Bathworks; Rochester Hills (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Bathworks seeks an energetic Call Center Representative to join our in-person team in Michigan. You will generate leads, qualify prospects, and set qualified appointments for our sales team.

In this role, you will maintain accurate lead data in the CRM, collaborate with supervisors, and report on performance metrics to drive growth in a fast-paced environment. We value strong communication, reliability, and teamwork, with opportunities to advance as you master lead generation and

Qualifications

• 5 years of customer service experience.
• Proficient with MS Word, Excel, and Outlook.
• Strong communication and organizational skills.
• CRM software navigation and lead tracking experience.

Responsibilities

• Generate leads through outbound calls and expand the prospect database.
• Set appointments for sales representatives with qualified leads.
• Maintain accurate lead data and record interactions in the CRM.
• Collaborate with the call center supervisor to align strategies.
• Track KPIs and meet monthly/quarterly targets for leads and appointments.

Skills

Persuasion

Relationship Building

Teamwork

Time Management

Adaptability

CRM Software

MS Office

Communication

Education

High school Diploma or GED

Tools

CRM Software

MS Word

Excel

Outlook

Job description

Bathworks seeks an energetic Call Center Representative to join our in-person team in Michigan. You will generate leads, qualify prospects, and set qualified appointments for our sales team.

In this role, you will maintain accurate lead data in the CRM, collaborate with supervisors, and report on performance metrics to drive growth in a fast-paced environment. We value strong communication, reliability, and teamwork, with opportunities to advance as you master lead generation and