Lead Game Technician & Field Deployment Specialist

Big Easy Ent; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Big Easy Ent in Austin, TX seeks a Lead Expert Game Technician to maintain, repair, and program gaming machines across installations. You will lead by example, train junior technicians, and ensure quality control in a fast-moving, revenue-driven environment.

This role requires regular travel, the ability to adapt to changing priorities, and a proactive, solutions-oriented attitude to support client deployments and inventory management.

Qualifications

• Requires strong technical aptitude for repairing and maintaining gaming machines.
• Leads a team and mentors junior technicians.
• Willingness to travel regularly and adapt to changing schedules.

Responsibilities

• Rekey, clean, test, and troubleshoot gaming machines to ensure performance.
• Build classic arcade cabinets and prepare equipment for deployment.
• Train junior technicians and provide mentorship to team members.

Skills

Technical competence

Leadership

Accountability

Solutions-oriented

Job description

Big Easy Ent in Austin, TX seeks a Lead Expert Game Technician to maintain, repair, and program gaming machines across installations. You will lead by example, train junior technicians, and ensure quality control in a fast-moving, revenue-driven environment.

This role requires regular travel, the ability to adapt to changing priorities, and a proactive, solutions-oriented attitude to support client deployments and inventory management.