Lead Furniture Technician

JLL; St. Louis (MO); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

JLL is seeking a Lead MAC Technician to oversee moves, adds, and changes for office furniture and assets. You will lead a team of MAC Technicians, perform hands-on relocations, installations, and repairs, and coordinate with facilities management to meet client requirements while maintaining safety and quality.

The role emphasizes mentoring, operational excellence, and continuous improvement in a corporate setting.

Qualifications

• High school diploma or GED required.
• Experience with furniture moves or MAC operations.
• Proficient with computers and smartphones.
• Excellent verbal and written communication.
• Ability to lift 75 lbs and stand/walk long hours.

Responsabilités

• Lead a team of MAC Technicians in executing work orders for moves, reconfigurations, installs, repairs.
• Coordinate moves with facilities management and communicate progress to managers and clients.
• Assemble/disassemble and reconfigure office furniture and fixtures.
• Inspect work for quality and ensure safety protocols are followed on-site.
• Load/unload trucks, manage staging areas, and maintain inventory.
• Train and mentor technicians and document work orders and assets.

Connaissances

Team leadership

Communication

Safety enforcement

Project coordination

MAC operations

Formation

High school diploma or GED

Outils

Hand tools

Power tools

Dollies

Description du poste

What this job involves:

As Lead MAC Technician, you'll play a pivotal role in overseeing Moves, Adds, and Changes (MAC) operations for office furniture, workstations, and related assets while leading a team of MAC Technicians to deliver high-quality, efficient service. This position combines hands-on execution of physical relocations, installations, and repairs with leadership responsibilities including team development, safety enforcement, and project coordination. You'll work closely with the facilities management team to plan and coordinate moves, conduct site assessments, and ensure all work meets client requirements while maintaining a safe working environment. At JLL, we are collectively shaping a brighter way, and you'll contribute by mentoring your team, driving operational excellence, and fostering a culture of safety and continuous improvement.

What this job involves:

As Lead MAC Technician, you'll play a pivotal role in overseeing Moves, Adds, and Changes (MAC) operations for office furniture, workstations, and related assets while leading a team of MAC Technicians to deliver high-quality, efficient service. This position combines hands-on execution of physical relocations, installations, and repairs with leadership responsibilities including team development, safety enforcement, and project coordination. You'll work closely with the facilities management team to plan and coordinate moves, conduct site assessments, and ensure all work meets client requirements while maintaining a safe working environment. At JLL, we are collectively shaping a brighter way, and you'll contribute by mentoring your team, driving operational excellence, and fostering a culture of safety and continuous improvement.

What your day-to-day will look like:

• Lead a team of MAC Technicians in executing work orders for office moves, workstation reconfigurations, furniture installs, repairs, and related tasks
• Plan and coordinate moves with the facilities management team, perform site assessments, and communicate status updates, risks, and project progress to project managers, stakeholders, and clients
• Assemble, disassemble, and reconfigure office furniture systems while installing items such as shelving, whiteboards, monitor mounts, and other fixtures
• Conduct furniture and equipment modifications to meet client requirements and inspect completed work for quality assurance
• Load and unload trucks, manage staging areas for furniture and equipment, and maintain inventory throughout the move process
• Enforce and model safety protocols on-site, ensuring all team members follow safety standards and maintaining a clean, safe work environment before, during, and after move activities
• Train, mentor, and develop MAC Technicians by providing performance feedback, teaching best practices, and building technical skills across the team
• Document work orders, moves, and inventory accurately while maintaining detailed records of installations, changes, and assets

Required qualifications:

• High school diploma or GED
• Experience in furniture moves, installations, or related MAC operations
• Proficiency in the use of computers and smartphones
• Strong verbal and written communication skills with ability to interact effectively with customers in a corporate setting
• Ability to work independently and complete assignments with minimal supervision
• Knowledge and experience with hand and power tools, dollies, and other moving equipment
• Physical ability to lift and push 75 lbs and walk up to 8 hours per day

Preferred qualifications:

• Experience in a corporate office environment
• Experience with office furniture systems including major manufacturers