Lead Front Office Assistant

Northside-Hospital-Inc.; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northside Hospital is seeking a front office administrator to lead daily front desk activities and support patient care in a busy medical setting. The role requires attention to hospital policies, strong organizational skills, and the ability to manage multiple tasks with limited supervision.

Ideal candidates will have a high school diploma or GED and at least two years of experience in a medical office. Excellent verbal and written communication, plus basic math skills, are preferred.

Qualifications

• High school diploma, GED, or post-secondary education required.
• Two years of experience in a medical office setting preferred.
• Knowledge of customer service principles and processes beneficial.
• Good verbal and written communication skills are important.

Responsibilities

• Leads the daily activities of the front office staff.
• Supports patient care and practice personnel in operations.
• Executes duties with limited supervision and prioritizes multiple assignments.

Skills

Customer service

Organizational skills

Time management

Verbal communication

Written communication

Basic math

Education

High school diploma or GED

Post-secondary education

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Leads the daily activities of the front office staff. Performs a variety of administrative, secretarial and clerical duties which directly support patient care and practice personnel in the overall operation of the practice. Assignments are characterized by a high degree of knowledge and application of hospital and practice policies, procedures and operations. Incumbent is expected to interpret and execute the duties and responsibilities of the job with only limited supervision and direction. Position is characterized by the ability to prioritize and organize multiple assignments.

Qualifications

REQUIRED

• High school diploma, equivalent education (GED) or post-secondary education.
• Two (2) years of experience in a medical office setting.

PREFERRED

• Knowledge of principles and processes for providing customer service.
• Good organizational skills and demonstrated ability to work in a fast-paced environment
• Ability to manage time of self and others.
• Good Verbal and written communication skills
• Basic math skills

Work Hours:

8:30-5:30

Weekend Requirements:

No

On-Call Requirements:

No