Lead Front Office Assistant

Northside Hospital; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Northside Hospital is seeking an experienced front office administrator to lead daily activities of the front desk, performing administrative, secretarial and clerical duties that support patient care and practice personnel. The role requires prioritizing and organizing multiple assignments with minimal supervision.

Applicants should have strong customer service, communication skills, and ability to work in a fast-paced healthcare environment, with a high school diploma or equivalent and at

Qualifications

• High school diploma, equivalent education (GED) or post-secondary education.
• Two (2) years of experience in a medical office setting.
• Knowledge of principles and processes for providing customer service.
• Good organizational skills and demonstrated ability to work in a fast-paced environment.
• Ability to manage time of self and others.
• Good verbal and written communication skills.
• Basic math skills.

Responsibilities

• Leads the daily activities of the front office staff.
• Performs a variety of administrative, secretarial and clerical duties which directly support patient care and practice personnel.
• Interprets and executes duties with limited supervision and direction.
• Prioritizes and organizes multiple assignments.

Skills

Customer service

Organizational skills

Time management

Verbal communication

Written communication

Basic math

Multitasking

Education

High school diploma or GED

Post-secondary education

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Leads the daily activities of the front office staff. Performs a variety of administrative, secretarial and clerical duties which directly support patient care and practice personnel in the overall operation of the practice. Assignments are characterized by a high degree of knowledge and application of hospital and practice policies, procedures and operations. Incumbent is expected to interpret and execute the duties and responsibilities of the job with only limited supervision and direction. Position is characterized by the ability to prioritize and organize multiple assignments.

REQUIRED

1. High school diploma, equivalent education (GED) or post-secondary education.


2. Two (2) years of experience in a medical office setting.

PREFERRED

1. Knowledge of principles and processes for providing customer service.


2. Good organizational skills and demonstrated ability to work in a fast-paced environment


3. Ability to manage time of self and others.


4. Good Verbal and written communication skills


5. Basic math skills