Lead Front Desk Service Representative

Bethyl Laboratories, Inc; Scarborough (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

Bethyl Laboratories, Inc. in Scarborough, ME is seeking an assistant manager-like role to support the Manager, oversee staff, and deliver strong customer service. A weekly schedule is drafted, onboarding programs are overseen, and various operational tasks are handled to keep the team running smoothly.

The position emphasizes guest service, effective communication, and the ability to manage onboarding processes within a small team environment in Scarborough, Maine.

Qualifications

• Guest service mindset and a genuine desire to serve customers.
• Strong verbal communication and listening skills.
• Experience with onboarding or learning management is a plus.

Responsibilities

• Assist the Manager and oversee employees to ensure smooth operations.
• Write an effective work schedule each week.
• Ensure completion of new employee onboarding and learning management.
• Perform other duties as assigned by the supervisor.

Skills

Guest service mentality

Verbal communication

Education

High School Diploma or equivalent

Job description

This position is responsible for assistingthe Manager, overseeing employees and providing customer service.

RESPONSIBILITIES:

• write an effective work schedule each week
• Ensure completion of new employee onboarding and learning management
• and more

SKILLS/QUALIFICATIONS:

• Guest service mentality; has a genuine desire to serve the customer.
• Strong verbal communication and listening skills.
• High school diploma or its equivalent

Location - Scarborough, ME - ME - 83 Mussey Road